Unarmed Public Safety Officer - Atrium Health Union West FT

divdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivp style="text-align:left"spanspanspanspanspanspanbDepartment:/b/span/span/span/span/span/span/p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div11926 Atrium Health Union West - Public Safetyp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivp style="text-align:left"spanspanspanspanspanspanbStatus:/b/span/span/span/span/span/spanspan /span/p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/divFull timep style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivp style="text-align:left"spanspanspanspanspanspanbBenefits Eligible:/b/span/span/span/span/span/span/p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/divYesp style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivp style="text-align:left"spanspanspanspanspanspanbHou/bbrs Per Week:/b/span/span/span/span/span/span/p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div40p style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivp style="text-align:left"spanspanspanspanspanspanbSchedule Details/Additional Information:/b/span/span/span/span/span/span/p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/divpThis position is Sign-on Bonus eligible. Based on eligibility./ppSchedule Varies/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bPay Range/b/p$21.85 - $32.80p style="text-align:inherit"/pp style="text-align:inherit"/pdivpbPRIMARY PURPOSE/b/p/divpAs a Public Safety Officer at Advocate Health, you play a crucial role in creating a safe, secure, and caring atmosphere for patients, visitors, and staff. Your primary focus is on ensuring the physical safety of individuals while upholding the principles of compassionate patient care and proactive de-escalation. You will work closely with healthcare professionals and Public Safety partners to support a healing environment, responding to security situations with empathy and sensitivity./ppbMajor Responsibilities/b/pulliProvides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training./liliInspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair./liliPerforms routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches. Assists team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning./liliPrevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents./liliServes as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing.)/liliPerforms key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats./liliResponds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury./liliInvestigates incidents that occur on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation./liliPerforms liaison rounding duties to cultivate close partnerships with all departments and units. Delivers security awareness education to team members to leverage their assistance in the overall security of the site./liliLiaisons with federal, state, and local law enforcementand first responder agencies. Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices./liliMaintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), to include training on any/all department-issued equipment and/or requirements identified in training academy and the Annual Training Plan./liliAssists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance./li/ulpbMINIMUM JOB REQUIREMENTS/b/ppbEducation/b/ppHigh School Diploma or GED/ppbCertification / Registration / License/b/pulliSecurity Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required./liliFor North Carolina teammates, an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained through training and competency assessments./liliStop the Bleed Certification/liliA valid driver#39;s license issued by the Division of Motor Vehicle./liliFirearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)./liliCertified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter./li/ulpbWork Experience/b/ppTypically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property./ppbKnowledge / Skills / Abilities/b/pulliAn above average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents./liliThe ability to function in a work environment in which we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness./liliA daily commitment to patient-centered safety practices./liliCollaborative work with medical staff and external law enforcement, as appropriate./liliThe ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility./liliThe ability to interact with peers with positive intent and create innovative solutions through collaborative relationships./liliMust successfully pass background investigation, drug screen, pre-placement physical post-offer, pre-employment and periodically thereafter./liliIllinois team members must have completed State of Illinois 20-hour Basic Security Officer course./liliDemonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with teammates, visitors, and patients, even if they are verbally aggressive persons./liliDemonstrated experience in quickly assessing dangerous situations and taking appropriate action./liliDemonstrated ability in verbal and written communications./liliAbility to use a computer to document work (e.g. Microsoft Word, Excel, navigating a web page, and database entry)./liliAbility to defend self-and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to physically restrain a person against their will who is non-compliant and committing a criminal act or lacks capacity and is attempting to elope./liliAbility to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels./liliAbility to communicate via radio and telephone with clear diction without impediments./li/ulpbPHYSICAL REQUIREMENTS AND WORKING CONDITIONS/b/pulliMust sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force./liliHave 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes./liliMay be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary./liliOperates all equipment necessary to perform the job./liliFrequent exposure to aggressive behavior and emotionally charged situations./liliMust be able to handle personal stress and possible violence./liliMust be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist clinical teammates with lifting patients of all sizes/li/ulpbPREFERRED JOB REQUIREMENTS/b/ppbKnowledge / Skills / Abilities/b/ppBehavioral Threat Assessment knowledge/ppUse of Force Review/ppCrime through environmental design awareness/ppAbility to present material and facilitate meetings/pp/pp/pp/pp/pp/ppbuDISCLAIMER/u/b/ppiAll responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities./i/ppiThis job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders./i/pp/pp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bOur spanspan class="WKM0"Commitment to You:/span/span/b/pp style="text-align:inherit"/pp style="text-align:left"Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:/pp style="text-align:inherit"/pp style="text-align:left"bCompensation/b/pulliBase compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training/liliPremium pay such as shift, on call, and more based on a teammate#39;s job/liliIncentive pay for select positions/liliOpportunity for annual increases based on performance/li/ulp style="text-align:inherit"/pp style="text-align:left"bBenefits and more/b/pulliPaid Time Off programs/liliHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability/liliFlexible Spending Accounts for eligible health care and dependent care expenses/liliFamily benefits such as adoption assistance and paid parental leave/liliDefined contribution retirement plans with employer match and other financial wellness programs/liliEducational Assistance Program/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivp style="text-align:inherit"/pp style="text-align:left"bAbout Advocate Health /b/pp style="text-align:inherit"/pp style="text-align:left"a href="https://www.advocatehealth.org/" target="_blank"Advocate Health/a is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names a href="https://www.advocatehealth.com/" target="_blank"Advocate Health Care/a in Illinois; a href="https://atriumhealth.org/" target="_blank"Atrium Health/a in the Carolinas, Georgia and Alabama; and a href="https://www.aurorahealthcare.org/" target="_blank"Aurora Health Care/a in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with a href="https://school.wakehealth.edu/" target="_blank"Wake Forest University School of Medicine/a serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits./p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div