Bi-Lingual Lead Generation Specialist - Full-time

p/ppbBi-Lingual Lead Generation Specialist /b/pp/ppClayton bDiscover Bi-Lingual Lead Generation Specialist/b are responsible for delivering prompt, accurate, courteous customer service via phone, email, text, or chat.  They must be able to communicate closely with potential customers, Retail Home Centers, and Independent Partners to provide an excellent home buying experience.  This position also requires the ability to be a team player and hit targeted goals./pp/ppbBi-Lingual Lead Generation Specialist Job Duties/b/pulliAssists Retail Home Centers and Independent Partners in Marketing and communication with potential consumers./liliProvides highest quality leads to Home Centers and Independent partners by discovering where a customer is on their home buying journey./liliNurtures leads from various Marketing efforts to provide the best customer experience based on the customer’s individual needs and buying timeline./liliResponsible for scheduling customer visits to Retail Home Centers and Independent Partners/liliConnects potential customers with a Home Consultant at the appropriate location/liliEducates customers on Clayton Products/li/ululliFollows up on all leads and viewings/liliProvides excellent communication skills with external and internal customers/liliAbility to hit targeted goals/liliResponds to Live Chats that are initiated through our website/liliResponds to SMS texting and Digital platform messaging/liliExecutes error free data entry skills/liliExhibits great interpersonal skills, effective persuasive skills, and a strong desire to provide exceptional customer service/liliPromotes teamwork and success for the department/company/liliPromotes company image through professional service and actions/liliPerforms other duties as assigned/li/ulp/ppbBi-Lingual Lead Generation Specialist Requirements/b/pulliHigh School Diploma or Equivalent required/liliMust be available to work shifts in the evening until 8:00pm and some Saturday shifts/liliComputer competency with Microsoft Office and typing skills at minimum 25 wpm/liliGreat attention to detail and organizational skills/liliAbility to work in a team environment and goal driven/liliWilling to learn, hard-working, determined, and assertive/li/ulp/ppbBi-Lingual Lead Generation Specialist Physical Demands/b/pulliMust be able to remain in a stationary position 85% of the time./li/ululliConstantly operate a computer and other office productivity machinery, such as a telephone, calculator/lili90% communication methods completed over the phone, via email, messaging/texting platforms/li/ulp/ppbBi-Lingual Lead Generation Specialist Key Benefits/b/pulliHourly pay with monthly bonus opportunities/liliMedical and Dental Plan with Prescription Coverage and Vision/liliPTO and holidays/lili401(K) includes 100% company match of the first 4%/liliWellness Programs and On-site fitness facility/liliOn-site restaurant/liliTuition Assistance/liliAdditional Optional Benefits/li/ulp/pp/pp/ppWhy Clayton?/pp/ppFull-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more./pp/ppAs part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program./pp/ppAt Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course./pp/ppClayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status./pp/pp/pp/ppbCompensation Grade Pay Range/b/p$20.39 - $23.99p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"Business Unit - B00015/pHomeTeam