WACO Closing Agent

pPay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit a href="https://www.arvest.com/careers/benefits" target="_blank" class="has-tooltip" rel="noopener noreferrer"www.arvest.com/careers/benefits/a.br //ppbPosition is based at 1164 East Joyce Blvd, Fayetteville, AR 72703. Position requires availability Monday through Friday 8:00 AM to 5:00 PM with additional hours as needed. /b/ppbspan style="font-size:12pt"SUMMARY:/span/bspan style="font-size:12pt" /spana name="_Hlk96338454"span style="font-size:12pt"/span/aThe Closing Agent will serve as a transaction specialist and work directly with other closing department associates and customers including, but not limited to, buyer, seller, REALTOR®, lender, or attorney to understand, analyze and ensure title and lender requirements are met and documents are properly prepared and executed for each closing transaction following ALTA’s Best Practices. The incumbent will provide exemplary customer service and be available to meet with customers as needed. The incumbent is responsible for maintaining an order pipeline, closing files and revenue for both acquired and assigned files and works to ensure the company’s assets are safeguarded. The incumbent will actively work with their manager, Business Development Representative or Sales Team to formulate a proactive and disciplined approach to customer retention and generating growth. /pp/ppspan style="font-size:12pt"We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired./span/ppb/b/ppbspan style="font-size:12pt"ESSENTIAL DUTIES AND RESPONSIBILITIES: /span/bspan style="font-size:12pt"include the following. Other duties may be assigned./span/pp/ppb1. /bspan style="font-size:12pt"Responsible for /spanspan style="font-size:12pt"developing and building personal pipeline (closing and sales), file/spanspan style="font-size:12pt" closings and overall individual performance./span/ppb2. /bspan style="font-size:12pt"Maintain and develop relationships with customers and prospects through internal and external referral sources, organization involvement, community involvement, and target marketing specific to the industry to ensure pipeline targets are achieved./span/ppb3. /bspan style="font-size:12pt"Identify and determine what requirements must be met before closing by analyzing title insurance commitments, real estate, contracts and/or lender requirements. Satisfy requirements prior to outlined or contractual closing dates. /span/ppb4. /bspan style="font-size:12pt"Analyze and evaluate each transaction to determine and ensure proper policy coverage to protect the owner#39;s interests. /span/ppb5. /bspan style="font-size:12pt"Prepare Settlement Statements for closings including collaboration with the lender of the Closing Disclosure for final balancing of the file. /span/ppb6. /bspan style="font-size:12pt"Distribute settlement statements to all parties involved with the transaction. /span/ppb7. /bspan style="font-size:12pt"Facilitate closing transactions by explaining the documents to customers, obtaining required signatures and notarizing as necessary for issuing a Title Insurance Policy, and recording within respective counties. /span/ppb8. /bspan style="font-size:12pt"Post and deposit closing funds and obtain funding authorization, if needed. Disburse settlement invoices and fees to balance and close the file. /span/ppb9. /bspan style="font-size:12pt"Ensure Sales Contracts and Lender Orders are executed accurately and in a timely manner./span/ppb10. /bspan style="font-size:12pt"Serve as a resource to REALTORS®, buyers/sellers, lenders, builders, and other customers regarding closing procedures and/or title questions. /span/ppb11. /bspan style="font-size:12pt"Communicate effectively and efficiently with all parties to ensure the transaction consummates within the required time frame or by contractual dates and all parties are aware of closing expectations and details. /span/ppb12. /bspan style="font-size:12pt"Deliver the WACO experience including but not limited to selling WACO Products and Services./span/ppb13. /bspan style="font-size:12pt"Responsible for resolving post-closing requirements including but not limited to, obtaining mortgage releases, document corrections, and/or issuing refunds to customers as needed./span/ppb14. /bspan style="font-size:12pt"Maintain accurate file information by utilizing system or external reporting to ensure files are relevant, not stale and do not contain excess funds that extend beyond closing dates including but not limited to payoffs, refunds and invoices. /span/ppb15. /bspan style="font-size:12pt"Understand and comply with bank policy, laws, regulations, and the bank#39;s BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. /span/ppb/b/ppbspan style="font-size:12pt"TEAM ACCOUNTABILITIES:/span/bspan style="font-size:12pt"/span/pp● span style="font-size:12pt"Support and uphold the Arvest Mission Statement/spanspan style="font-size:12pt"./span/pp● span style="font-size:12pt"Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded./span/pp● span style="font-size:12pt"Maintain a high level of cooperation and rapport with all associates in order to ensure /spanspan style="font-size:12pt"accurate and efficient operations and service./span/pp● span style="font-size:12pt"Formulate and communicate new ideas and suggestions that will improve profitability/spanspan style="font-size:12pt" and efficiency for the company’s overall operation./span/pp/pulliPromote professionalism at all times./li/ulbr /p/ppResponsibilities:br //ppbspan style="font-size:12pt"QUALIFICATIONS REQUIREMENTS:/span/b/ppspan style="font-size:12pt"To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions/spanspan style="font-size:12pt"./spanb/b/ppbspan style="font-size:12pt"EDUCATION and/or EXPERIENCE:/span/b/pp● span style="font-size:12pt"Associates Degree or equivalent experience or relevant military experience required. Relevant military experience is considered for veterans and transitioning service members. /span/pp● span style="font-size:12pt"2 years /spanspan style="font-size:12pt"of/spanspan style="font-size:12pt" closing processor /spanspan style="font-size:12pt"and/or title experience /spanspan style="font-size:12pt"or equivalent related experience required/spanspan style="font-size:12pt"./spanspan style="font-size:12pt" /span/pp● span style="font-size:12pt"Licensed Notary Public (or ability to obtain within 90 days) /spanspan style="font-size:12pt"required./spanspan style="font-size:12pt"/span/pp● span style="font-size:12pt"Licensed Title Agent (or ability to obtain within one year)/spanspan style="font-size:12pt" required./spanspan style="font-size:12pt"/span/pp● span style="font-size:12pt"Experience working across all levels of management and clients; also required to be skilled in handling demanding, high maintenance client requests with precision, accuracy and with a high level of customer service required. /span/pp● span style="font-size:12pt"Exceptional consultative skills preferred: ability to probe, listen, clarify, and present information to advance sales transactions required./span/pp● span style="font-size:12pt"Bachelor’s degree in a related field preferred./span/pp● span style="font-size:12pt"Leadership experience preferred./span/ppb/b/ppb/b/ppbspan style="font-size:12pt"OTHER SKILLS AND ABILITIES:/span/b/pp● span style="font-size:12pt"Must be able to arrive at work on time, work on site and have regular work attendance /span/pp● span style="font-size:12pt"Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style /span/pp● span style="font-size:12pt"Must be able to provide cordial customer service regardless of customer personality, presence or communication style /span/pp● span style="font-size:12pt"Must be able to perform several tasks at once /span/pp● span style="font-size:12pt"Must be able to work in a stressful atmosphere /span/pp● span style="font-size:12pt"Must be able to rotate job tasks /span/pp● span style="font-size:12pt"Must be able to occasionally work overtime /span/pp● span style="font-size:12pt"Must be able to greet others cordially /span/pp● span style="font-size:12pt"Must be able to coordinate multiple and changing priorities/span/pp● span style="font-size:12pt"Must be able to verbally communicate with all other associates /span/pp● span style="font-size:12pt"Must be able to operate telephone, copier and FAX machines /span/pp● span style="font-size:12pt"Must be able to move from department to department or bank to bank to attend meetings /span/pp● span style="font-size:12pt"Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation/span/ppbspan style="font-size:12pt" /span/bb style="font-size:1.6rem;background-color:transparent"span style="font-size:12pt"PHYSICAL DEMANDS:/span/b/ppspan style="font-size:12pt"The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. /span/ppspan style="font-size:12pt" /spanWhile performing the duties of this job, the associate is regularly required to sit, stand, walk, kneel, use hands and arms to handle documents, utilize keyboard, telephone and calculator, sign documents, etc./ppspan style="font-size:12pt" /spanThe associate must occasionally lift and/or move up to 25 lbs./ppspan style="font-size:12pt" /spanSpecific vision abilities required by this job include close vision, color, and the ability to adjust focus./ppb style="font-size:1.6rem;background-color:transparent"span style="font-size:12pt"WORK ENVIRONMENT:/span/bbr //ppspan style="font-size:12pt"The work environment characteristics described here are representative of those an associate /spanspan style="font-size:12pt"may encounter/spanspan style="font-size:12pt" while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. /span/ppspan style="font-size:12pt" /spanThe noise level in the work environment is usually moderate./pbr /p/ppbGrade 13/b/ppbPay Range: /b$22.50 - $28.10 per hour/p