Assistant Service Manager

pspan style="color: rgb(0,0,128);font-family: times new roman , times , serif;font-size: 22.0px;"strongShea Properties – Find Awesome./strong/span/ppspan style="font-family: times new roman , times , serif;font-size: 16.0px;"Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment. Our leadership team encourages input at all levels and embodies Shea’s Core Values of Honesty and Integrity, Respect for Others, Teamwork and Competitive Spirit. /span/ppspan style="font-family: Times New Roman;font-size: medium;"stronguDescription/u/strong/span/ppspan style="font-family: times new roman , times , serif;font-size: 16.0px;"The Assistant Service Manager assists the Service Manager in the successful completion of the day-to-day maintenance of this new apartment community in accordance with Shea Properties standards, policies and procedures.  The Assistant Service Manager performs specific carpentry, plumbing, painting, electrical, HVAC, masonry, appliance and other general and preventative maintenance repairs.  The Assistant Service Manager may provide direction to the service staff to ensure that all work is completed in a timely manner./span/ppspan style="font-family: times new roman , times , serif;font-size: 16.0px;"The Assistant Service Manager, as with all members of the Shea Properties Team, is expected to conduct himself/herself in a manner, which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance.  The Assistant Service Manager shares in the Shea Properties Commitment of our Vision, Mission, Values, and consistently performs all functions in a fashion that inspires and motivates others to actively pursue them. spanThe pay range for this position is $25.00 - $28.00/hour. The Assistant Service Manager is also eligible to participate in the maintenance program, sign-on bonus and the annual discretionary bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, vision, 401K, disability, life insurance, 40% discounted apartment (based on availability), $1,000 sign-on bonus and cell phone allowance./span/span/ppspan style="font-family: times new roman , times , serif;font-size: 16.0px;"stronguJob Duties/u/strong/span/pullispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Ensures all safety regulations are followed./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Must participate in and lead lineup on a routine basis./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"In conjunction with the Service Manager, prioritizes and completes maintenance work and maintenance service requests for the apartment community. Completes related paper work in an accurate and timely manner.  Covers safety requirements./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Performs specific carpentry, plumbing, painting, electrical, HVAC, masonry and other general maintenance in accordance with Company standards and local city, state and federal building codes when applicable.  May repair/maintain various property emergency and security systems./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Performs scheduled preventative maintenance in accordance with the community’s preventative maintenance program./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"In conjunction with the Service Manager, schedules apartment maintenance turnover process.  Inspects all rent ready apartments to ensure all maintenance items are completed and the apartment is ready for move-in./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Assists with the inspection of work performed by vendor/contractor(s) to ensure quality and completeness, and compliance with company standards./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Organizes parts and materials required for maintenance service requests and maintenance work in advance to ensure efficient completion of all maintenance work. /span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Assists in maintaining inventory by properly monitoring and recording inventory items./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Maintains all storage facilities, equipment and the maintenance workshop in a neat and orderly working condition./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Regularly provides information to the Property Management Staff regarding safety concerns and the general appearance of the community to ensure a quality and safe living environment for the residents and marketability of the community./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Makes recommendations to the Service Manager on new technologies, methods, and materials for improving operating costs./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Provides on-call maintenance for evenings, weekends and holidays as scheduled. /span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Provides and maintains his/ her own hand tools customarily used in the industry and building trades./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Performs other duties as assigned.  Actual job duties and responsibilities may vary depending on the size of the community. /spanbr / /li/ulpspan style="font-family: times new roman , times , serif;font-size: 16.0px;"stronguTechnical/Professional Knowledge (Knowledge/Skills, Education, and Experience)/u/strong/span/pullispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Must have basic computer skills and be able to create and close out work orders/span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Ability to perform advanced level maintenance related tasks including painting, carpentry, electrical, HVAC, plumbing, and pool maintenance./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Effective oral and written communication skills; ability to give clear direction and respond to inquiries./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Provide exceptional customer service./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Project management skills including planning, organizing, and coordinating tasks. /span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Negotiate and resolve conflicts. /span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Ability to operate hand tools./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Knowledge of First Aid and Safety procedures./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"High School Diploma or equivalent supplemented by specialized courses in HVAC, plumbing, electrical, and carpentry./span/lilispan style="font-family: times new roman , times , serif;font-size: 16.0px;"Minimum of 2 years property management experience performing advanced maintenance related job duties./span/li/ulpspan style="font-family: times new roman , times , serif;font-size: 16.0px;"stronguWork Environment/u/strong/span/ppspan style="font-family: times new roman , times , serif;font-size: 16.0px;"The Assistant Service Manager works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule (days and hours) varies depending on the property.  Hours are usually scheduled from 8 a.m. – 5 p.m. and are typically scheduled to work weekend days (Sat/Sun).  Must be available to work over-time as needed and work on-call schedule.  The Assistant Service Manager should be flexible and readily available depending on the needs of the property. Must be able to travel if needed, 10-25% of the time./span/ppspan style="font-family: times new roman , times , serif;font-size: 16.0px;"stronguPhysical Requirements/u/strong/span/ppspan style="font-family: times new roman , times , serif;font-size: 16.0px;"The Assistant Service Manager physical condition must be sufficient for the consistent and successful completion of the specific responsibilities defined for this position and for his/her performance to be in complete conformance with all professional standards defined for this position.  While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, crouch, or crawl, talk, and hear.  May be required to lift and/or move up to 50 pounds and operate power tools.  Must be able to occasionally drive during the course of work./span/ppspan style="font-family: times new roman , times , serif;font-size: 16.0px;"Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor./span/ppspan style="font-family: times new roman , times , serif;font-size: 16.0px;"strongEOE/M/F/D/V/strong/span/p