Business Analyst & Performance Manager

**About the Role:** As a CBRE Account Operations Analyst, yourmain role is to support the Account team by preparing reports andpresentations, analyzing data, and offering insights and recommendations. Youwill also manage key performance indicators for the client account. The goal ofthese activities is to ensure that contractual services are delivered aspromised, to drive ongoing improvements, and to help grow the client account. **What You’ll Need:** Bachelor's Degree preferred with up to 3years of relevant experience. In lieu ofa degree, a combination of experience and education will be considered. In-depth knowledge of Microsoft Officeproducts, including Word, Excel, Power Point & Outlook. (Including text functions, queries, dataextract, Pivot tables, Lookups, IF formulae, and charts.) Ability to use existing platforms anddatabases in order to access and extract data as necessary. Familiarity with dashboard tools such as MicrosoftPowerBI. Experience with analyzing information andstandard practices to make judgments. Organizational skills with a stronginquisitive mindset. Intermediate math skills. Ability tocalculate difficult figures such as percentages, fractions, and otherfinancial-related calculations. Strong communication skills to conveycomplex information in straight forward situations Motivation to impact thequality of own work and contribute to team success and strong presentationskills. **What You’ll Do:** Provide all client and internal CBREreporting. This will include but not belimited to: Client reporting + Monthly performance report –Including support to the key contributors (FMs, QHSE, Finance, Procurement,etc.) + Quarterly Business Reviewreport and presentation. + Annual business review CBRE reporting + Monthly report + Annual plan Dashboards + Finance dashboards + Operational performancedashboards Ad hoc reporting, but not limited to: + Resource utilization + Cost savings + Vendor scorecards + QHSE reporting including RootCause Analysis + Innovations + Awards **Data Analytics** Assist in establishing and managingperformance metrics under the guidance of team members. Create, develop, and improve reporting anddata analytics. Collect, analyze, and document data tosupport operational decisions and improve efficiency Prepare and present insight and findings tothe team for review and action. **Performance Management** Ensure compliance with account standards byreviewing data for planned, preventative, and corrective activities. Recommend corrective measures tomaintain client satisfaction. Apply general knowledge of standardprinciples to solve routine problems Influence business choices byaccurately evaluating and reporting researchresults. Work within standardized procedures toachieve objectives and meet deadlines. **Behaviors** Exchange straight forward information, askquestions, and check for understanding. Respond to client issues in a timely andprofessional manner. Assist management with implementing processimprovements. Provide ad hoc reporting to clients uponrequest. Review data and make recommendations to management for consideration. Lead by example and model behaviors thatare consistent with CBRE RISE values. Manage own work to highest quality. Work within standardized procedures andpractices to achieve objectives and meet deadlines. Strong organizational skills with aninquisitive mindset. Ability to work independently and as partof a team. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Laboratory Coordinator position is $60,000 annually and the maximum salary for the Laboratory Coordinator is $80,000 position is annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)