Donor Care Specialist 1

1. Ensures the satisfaction of all users of the department's services, internal and external according to the hospital’s customer service standards.

2. Performs donor screening to ensure donor’s eligibility per CCHC, CDC, FDA, AABB, and CAP standards.

3. Performs all aspects of whole blood collections and therapeutic phlebotomy procedures.

4. Performs whole blood collections on offsite blood drives and in donor center.

5. Prepares and labels blood components and samples for testing.

6. Performs accurate documentation on all blood donor records and data entry including donor deferrals into the computer system and ensures all quality control standards are met.

7. Assists with donor recruitment.

8. Performs daily inventory and replenishment of all donor care supplies as needed. Sends a list of supplies to be ordered to the Supervisor or designee.

9. Obtains appropriate blood specimens from donors and patients.

10. Maintains workbenches, testing areas and other work areas in a clean, sanitary and free of clutter condition for the safety of patients, guests and staff.

11. Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job, including the fire and disaster plans.

12. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.

13. Performs other work-related duties and activities as assigned or requested.

Additional DONOR ROOM SPECIALIST I PRIMARY DUTIES AND RESPONSIBILITIES:

1. Makes recommendations for workflow practices, improvements in quality and/or efficiency to the immediate supervisor.

2. Assists Section Supervisors and Pathologist in maintaining programs including but not limited to: quality control, instrument calibration, quality assurance an improvement and development of new methodologies.

3. Maintains professional growth and development through seminars workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

Additional DONOR ROOM SPECIALIST II PRIMARY DUTIES AND RESPONSIBILITIES:

1. Trains, orients and mentors new hires and/or students on procedures and operations of the department.

%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3E%3Cb%3EDonor Care Specialist I%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3E%3Cb%3EJob Code:%26nbsp; 8255%26nbsp;%26nbsp; Grade: S9%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EAbility to read, write and effectively communicate in English.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EHigh School Diploma or GED required.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3E%3Cspan style=%22color: black;%22%3EGood interpersonal, written, and verbal communication skills.%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EAbility to work independently and to work under pressure.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EPrior phlebotomy experience required. %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3ENational Certification or completion of an accredited phlebotomy program preferred.%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3EBasic Life Support certification (BLS) within 90 days of hire.%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EProficiency in using computers/laptops.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E%0A%3Cp style=%22font-family: Arial;%22%3E%26nbsp;%3C/p%3E%0A%3Cp class=%22MsoPlainText%22 style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3E%3Cb%3EEDUCATION/EXPERIENCE/TRAINING%3C/b%3E:%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3E%3Cb%3EDonor Care Specialist II, DPT (ASCP) Certification, QDP (ASCP) %3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cp style=%22font-family: Arial;%22%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3E%3Cb%3EJob Code:%26nbsp; 7062%26nbsp;%26nbsp; Grade: S10A%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EAbility to read, write and effectively communicate in English.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EHigh School Diploma or GED required.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EGood interpersonal, written, and verbal communication skills.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EAbility to work independently and to work under pressure.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EOne-year experience as donor phlebotomist preferred.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EWorking knowledge of blood groups and Rh types and donation procedures.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3E%3Cspan style=%22line-height: 115%;%22%3EBasic Life Support certification (BLS) and must maintain certification.%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3ECurrent Donor Phlebotomy Technician, DPT (ASCP) certification or Qualification in Donor Phlebotomy QDP(ASCP) required and must be maintained. %3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli%3E%3Cspan style=%22font-size: 16px;%22%3E%3Cspan style=%22font-family: Arial,Helvetica,sans-serif;%22%3EProficiency in using computers/laptops.%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E
*!%3Cp style=%22margin: 0in;;text-align:left%22 style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cstrong style=%22font-size: 16pt;%22%3E%3Cbr /%3E%0A%3C/strong%3E%3C/p%3E%0A%3Cp style=%22margin: 0in;;text-align:left%22 style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cstrong style=%22font-size: 16pt;%22%3EPay Range Details%3C/strong%3E%3C/p%3E%0A%3Cp style=%22margin: 0in;;text-align:left%22 style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cstrong%3EThe%26nbsp;pay%26nbsp;range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.%3C/strong%3E%3C/p%3E%0A%3Cp style=%22margin: 0in;;text-align:left%22 style=%22margin-top:0px;margin-bottom:0px%22%3E%3Cbr /%3E%0A%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 0px; margin-bottom: 0px;;text-align:left%22%3E%3Cstrong style=%22font-size: 16pt;%22%3EBeware scam interview requests%3C/strong%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-top: 0px; margin-bottom: 0px;;text-align:left%22%3E%3Cstrong%3ECape Cod Healthcare has been made aware of an instance in which a potential scammer has attempted to impersonate CCHC leadership and request chat interviews. Please note this is not our process and we will never direct you to interview solely through web-based chat. For any questions about available job opportunities or to learn more about our interview process please visit our careers page:%26nbsp;%3Ca href=%22https://www.capecodhealth.org/careers/%22%3E%3Cspan style=%22line-height: 107%;%22%3E%3Cspan style=%22font-family:%26quot;microsoft sans serif%26quot;, sans-serif%22%3E%3Cspan style=%22font-size:11.5pt%22%3Ehttps://www.capecodhealth.org/careers/%3C/span%3E%3C/span%3E%3C/span%3E%3C/a%3E%3C/strong%3E%3C/p%3E