Group Home Medical Case Manager

Company Overview
Quest, Inc. makes a difference in the lives of nearly 600 people each day. For over 60 years, Quest, Inc. has been committed to enriching the lives of individuals with disabilities by providing a path to independence, community inclusion, and empowerment. We are a trusted name in offering compassionate, quality support services, and we invite you to be a part of our team. To see more of what Quest, Inc. has to offer, click 

Company Values, Mission, and Vision
At Quest, Inc., our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities. 

Benefits - Why You'll Love Working Here
Full-time employees:

• Medical Coverage: HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, free imaging, and surgery
• Dental and vision coverage
• Company paid life, short- and long-term disability insurance
• 401(k) with up to 2.5% match
• Tuition assistance and reimbursement, employee assistance program, and more!

Part-time and part-time on-call employees:

• Quest, Inc. provides 401(K) with company match and EAP for part-time/part-time on call employees

The candidate within this role will be required to work a schedule of Monday - Friday 9:00 am - 5:00 pm and on-call 24/7. 

Overview of responsibilities:

•    Assessment of Patient/Doctor Relationships: Evaluate and assess patient/doctor relationships for our clients, ensuring effective communication and satisfaction with healthcare services.
•    Medical Rounds Oversight: Oversee the medical rounds process, coordinating with healthcare providers to ensure timely and comprehensive medical care.
•    Supervision of Medical Coordinators: Provide supervision and guidance to Medical Coordinators, ensuring their efficient and effective performance.
•    Medical Information Transcription: Accurately transcribe medical information into the electronic health records system (EHR) or Avatar platform.
•    Medicare and Insurance Application Oversight: Oversee the completion of client Medicare and insurance applications, addressing any related questions and concerns.
•    Insurance and Prescription Management: Answer insurance-related inquiries, facilitate prescription payments, and schedule medical appointments as needed.
•    Labs and MyChart Access: Obtain necessary logins for accessing medical labs and sharing information with authorized individuals. Ensure MyChart access information is readily available.
•    Medication Administration: Oversee the administration of prescribed medications, monitor self-administration by clients, and adhere to protocols for medication disposal. Maintain medication inventory and liaise with pharmacies when necessary.
•    Client Route and Staff Validation Tracking: Monitor client routes and validate staff credentials as required.
•    Client-Specific Training Coordination: Collaborate with the Training department to coordinate client-specific training sessions, such as CPAP usage.
•    Refresh job postings regularly ensuring postings accurately reflect current openings

Qualifications Required:

•    Degree in Nursing, Health Science, or relevant field
•    Active Registered Nurse (RN) license or Licensed Practical Nurse (LPN) in the state of Florida 
•    Minimum of 2-3 years’ experience in healthcare coordination, administration, or related roles
•    Proficiency in using electronic health records (EHR) and healthcare management software
•    Knowledge of medical terminology and basic medical procedures

Quest, Inc. is a drug free workplace and an Equal Opportunity Employer.  It is the policy of Quest to grant equal employment opportunities to all qualified persons without regard to race, color, sex, religion, age, national origin, disability, veteran’s status, marital status, citizenship status, genetic information or any other category prohibited by local, state or federal statute.

 Additional Benefits Information

• Stay healthy with enhanced coverage – medical insurance includes an HRA, premium discounts, wellness credits, free virtual visits, free Minute Clinic visits, free imaging, and surgery
• Full smile & clear vision – dental and vision plans to keep you covered head to toe
• Security for you and your family – company-paid life and disability insurance coverage, plus long-term disability at no cost to you
• Short-term coverage when you need it – short-term disability for life’s unexpected moments
• Invest in your future – 401(k) with a company match to grow your retirement savings
• Extra protection, your choice – voluntary accident and hospitalization coverage available
• Save smarter – flexible spending accounts (FSA) to help your dollars go further
• Support for life’s challenges – confidential Employee Assistance Program (EAP) to help you and yours
• Keep learning and growing- tuition assistance and tuition reimbursement to help you advance your education and career

Background Screening Clearinghouse Education and Awareness website.