General Store Lead (Summer 2026)

SUMMARY SUMMER 2026: The General Store Lead is instrumental in developing and fulfilling the short/long term goals for the property and executing the F&B philosophy. This position is responsible for creating an atmosphere that will inspire guests and associates to return. The above goals will be accomplished by the proper implementation, promotion and success of our operations through continual evaluation of the products/services provided while ensuring effective training of the service teams as well as makes sure operations are running to standard. The individual will instill a strong atmosphere of service excellence in order to promote self-motivation and will redirect performance as soon as discrepancies are observed/experienced. This position will coordinate and oversee all aspects of the General Store. A key part of every employees job is to serve as a Targhee ambassador, engaging the guest at every opportunity. EMPLOYEE PERKS Funefits - The Perks for Grand Targhee Employees! Employee Winter/ Summer Season Pass Reciprocal Skiing/ Mountain Biking at Area Resorts Free Buddy Ski/LiftPasses Food and Beverage Discounts Free Employee Shuttle Discounts on Skiing/ Mountain Biking Lessons Retail and Rental Discounts Lodging Discounts Off Mountain in Town Discounts at Retailers, Restaurants, and more! To view a complete list of Employee Perks, please visit our website. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Read, understand and abide by the employee handbook and resort & department polices & procedures.Maintain a positive work environment by managing, leading, working and communicating in a courteous and professional manner with all guests, co-workers and vendors.Lead by example, fostering departmental teamwork and collaboration.Maintain awareness of all safety, state & federal sanitation and security procedures relevant to the department and property. Ensure department members are familiar with and adhere to them as well. Supports and promotes our Sustainability Charter throughout the property.Maintain awareness of resort occupancy levels, reservations, group business and special requests or functions and their potential effect on the operations.Support the financial and marketing directives of the location.Perform any reasonable tasks as requested by management.Exceed required standards/goals to achieve superior guest service by applying our documented service standards at all times and redirect the team when required.Maintains cleanliness of facility.Trains and schedules General Store staff.Responsible for purchases and receiving of store products.Inputs all purchase orders into inventory management program.Responsible for store product selection with approval of F & B Manager. Must be aware and responsive to industry trends.Merchandising of product in store. Programs and trains employees on POS.Upkeep and repair of equipment.Meet all guidelines set by Wyoming Department of Health.Keep all permits and proper licensing up to date and displayed properly.Ensure all reporting and time sensitive needs are supplied to appropriate parties when required (historical records, financials, payroll, email, HR needs, schedules logs, etc.).Actively supervise the greetings of our guests.Manages inventory and stocking procedures.Maintains shrink by regulating expired, damaged, or unsellable products.Helps as necessary for events or as instructed.Attend and contribute to required meetings and training classes.Creates effective incentive/sales programs that positively affect profits, revenues and guest experiences.Represents resort at community and industry events as necessary. EQUIPMENT USED: Personal computer, telephone, copy machine, fax and other basic office equipmentPoint-of-sale SystemWine keyCoffee MachineMop, Dishwasher, Vacuum RESPONSIBILITIES TO SAFETY: Protect the safety of self, co-workers, and Grand Targhee Resort guests at all times.Promptly report any potentially harmful equipment or situations to the immediate supervisor and/or appropriate department(s).Report safety-related accidents and incidents at once to immediate supervisor and appropriate department(s), following documented procedures.Follow all company and department safety policies and procedures as outlined in the Resorts Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.Operate equipment in a safe manner that will not lead to injury of yourself or others. WORK SCHEDULE Due to the nature of the food and beverage industry, we are in operation seven days a week. This includes weekends and holidays, and there is no guarantee of hours. Flexible working hours may be required based on business levels. EDUCATION and/or EXPERIENCE Must have 2-3 years of experience in a similar role. Must have basic proficiency of Microsoft Word & Excel software applications. Must possess good knowledge of service, wine and spirit service. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MATHEMATICAL SKILLS Ability to add, subtracts, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Able to accurately read and make measurements. CERTIFICATES, LICENSES, REGISTRATIONS Must have or obtain TIPS certification PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 100 pounds. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. The noise level in the work environment is usually loud.