Hiring Lead - Full-time

We are a One-on-One Attendant Care agency, providing ADL (Activities of Daily Living) and Community Supports for our customers in their own homes. We strive to inspire & support the unique individuals and families that we serve. To empower them to participate in their communities & live their best lives.

Hiring Lead Job Description

Empowered Services is seeking a compassionate, organized, and highly motivated Hiring Lead to join our growing team. In this role, you will play a vital part in building the team that supports individuals in the Intellectual and Developmental Disability (IDD) community across Oregon.

The Hiring Lead is responsible for overseeing the recruitment and onboarding of Direct Support Professionals (DSPs) and other providers. This position works closely with management, county coordinators, providers, and applicants to ensure we are hiring qualified and compassionate staff who align with Empowered Services’ mission of providing high-quality, person-centered care.

This role is ideal for someone who is detail-oriented, enjoys connecting with people, and thrives in a fast-paced environment where organization and communication are key.

This position will start in May of 2026. 

Key Responsibilities

• Manage the recruitment process for Direct Support Professionals
• Review applications, conduct interviews, and evaluate candidates for alignment with customer needs
• Coordinate hiring decisions and communicate next steps with applicants
• Oversee onboarding processes, ensuring all required paperwork and trainings are completed
• Maintain accurate employee records within HR systems such as BambooHR
• Coordinate background checks and employment eligibility documentation
• Communicate with county coordinators, internal staff, and applicants to support provider placement
• Write job postings, organize recruitment outreach, and lead the company's hiring strategy
• Ensure compliance with state and federal employment requirements
• Reply to all emails, text messages, and voicemails daily (within 24 hours)
• Answer incoming calls
• Operate the MAGICARD Pronto badge printer

Qualifications

• Heart for people and the ability to meet our core vales: integrity, empathy, synergy, community, advocacy, and legacy.
• Experience in recruiting, hiring, HR, or administrative coordination preferred
• Strong communication and interpersonal skills
• Highly organized with strong attention to detail
• Ability to manage multiple tasks and prioritize effectively
• Comfortable learning and working within HR software systems
• Passion for supporting individuals in the IDD community
• Proficient with Google and Windows platforms (including Gmail, Drive, Calendar, Sheets, Docs, Excel, and Word)
• Knowledge of the I/DD community
• Bilingual (Spanish & English) is preferred but not required
• Be cleared through a federal background check 
• Must be at least 18 years old with a high school diploma/GED

Expectations: 

Candidates must be able to: 

• Communicate professionally and genuinely with customers, co-workers, providers, and visitors. 
• Skilled in written and verbal communication
• Identify, solve, and respond to critical situations
• Collect customer and provider feedback
• Be a team player and work with people of different ages and skill levels
• Prioritize while remaining flexible and adaptable
• Handle high-volume work with professionalism
• Demonstrate empath and understanding of our customers, families, and provider needs
• Accept guidance, supervision, and coaching
• Meet company and department deadlines 

Compensation and Schedule: 

• Hourly rate: $27.00+
• Monday - Friday 8:00 AM to 4:30 PM (Flexible)
• Full-time 

Benefits: 

• Medical Insurance 
• Dental & Vision 
• PTO 
• Performance Bonus
• 401K (Matching up to 3%)

Why Join Empowered Services?

At Empowered Services, we believe the right people make all the difference. The Hiring Lead plays a key role in ensuring our customers receive compassionate and dependable care by helping us build a strong, mission-driven team.

If you enjoy working with people, building relationships, and making a meaningful impact in your community, we would love to hear from you.