VIP Transportation Driver-On Call (Harrah's Ak-Chin Casino)

ESSENTIAL JOB FUNCTIONS:

• Assists selected guests promptly and courteously with transportation services on and off property
• Drives safely, obeying all traffic laws 
• Answers general questions about Harrah’s Ak-Chin, and promotes property benefits.
• Inspects vehicle prior to occupancy, verifying that the vehicle is clean, well-stocked and in working order
• Routinely checks vehicle fluid levels and fuels vehicle as appropriate.
• Effectively communicates with the Supervisor to report any mechanical difficulties and/or maintenance needs of the vehicle
• Presents a clean, neat, well-groomed appearance, wearing only the designated Transportation uniform while on the job.
• Maintains written record of all trips, number of passengers, departure and arrival times, dispatcher’s name and destination.
• Is flexible and receptive to change in work environment, procedure, and schedule as required by business demands.
• Adheres to regulatory, departmental and company policies in an ethical manner.
• Builds memorable relationships with guests, assists guests with their luggage, and travel itinerary.
• Encourages mutual respect, dignity, and integrity with all employees by setting positive examples at all times.

• Demonstrates Upbeat and Positive attitude, and executes on all service behaviors in accordance with Harrah’s service standards.

   

   

  ADDITIONAL JOB DUTIES:

• Is a participative member of the team by volunteering and being involved in projects, committees, and task forces providing input and suggestions.  Contributes to the continuous improvement of the business with ideas.

• May be assigned to Valet Parking or other hotel departments as needed.

EDUCATION and/or EXPERIENCE: 

• High school diploma/GED is required. 

• One-year of Valet or driving experience preferred. 

QUALIFICATIONS:

The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.

• Must be able to speak, read, write and understand English.

• Must be at least 18 years of age.

• Must have and maintain a valid AZ Drivers License and successful Motor Vehicle Report (MVR).

• Must have the ability to deal with a variety of people in a courteous and professional manner. 

• Must have basic knowledge of local area. 

• Must be personable and energetic.

• Must present a well groomed appearance. 

• Must perform duties with a sense of urgency.

• Knowledge and familiarity with area highways, airports, hotels and attractions required. 

• Ability to read and understand highway maps required. 

• Ability to drive and operate all types of passenger vehicles and light trucks required. 

• Ability to drive vehicles with manual transmissions required. 

• Ability to operate vehicles in a variety of extreme traffic and weather situations. 

• Ability to work independently. 

• Must be able to successfully pass a pre-employment drug test to include illegal drugs which are restricted by state or Federal law as well as unlawful medication

• Must possess a valid driver’s license

• Must have a clean motor vehicle record (MVR) which will be verified prior to employment.

• Must be able to work and quickly maneuver inside and outside casino in varying temperatures and outdoor weather conditions. 

• Must be able to bend, reach, kneel, twist and grip items. 

• Must be able to sit for long periods of time. 

• Must be able to respond to visual and aural cues. 

• Must be able to read, write and speak English. 

• Must be able to lift up to 50 pounds.

• Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with second hand smoke 

• Must be able to work at a fast pace, efficiently. 

• Must be able to respond to visual, olfactory and aural cues. 

• Must be able to operate in mentally and physically stressful situations

• Must be able to work a flexible schedule including weekends, evenings and holidays