Front Desk Coordinator (FT)
•14 days ago
| Verified Pay check_circle | Provided by the employer$19 per hour |
|---|---|
| Hours | Full-time |
| Location | Lake Geneva, WI Lake Geneva, Wisconsin open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $5.43 per hour more than the average pay for similar jobs in your area.
$10.46
$13.57
$19.00
About this job
Dental Front Desk Coordinator
Lake Geneva, WI
Lake Geneva Dental is looking for a Full-Time Front Desk Coordinator to join our team. This role is responsible for the day-to-day front office administrative duties that support the flow of the practice.
The Front Desk Coordinator answers incoming phone calls, schedules and confirms appointments, and handles new patient calls. This role also includes reviewing treatment plans with patients and discussing financial arrangements. A primary responsibility of this position is maintaining the doctor and hygiene schedules, helping keep the schedule full, organized, and running as planned throughout the day. The position also includes general administrative tasks as requested to support the office.
The ideal candidate communicates clearly, stays organized in a fast-paced environment, and works well with both patients and team members. Previous dental front desk experience is preferred.
Lake Geneva Dental
580 Broad St.
Lake Geneva, WI 53147
Office Hours
(Staff schedules are created one month in advance. Full-time position averaging approximately 34–38 hours per week.)
- Monday 8:00 AM - 4:00 PM
- Tuesday 7:30 AM - 7:30 PM
- Wednesday 7:30 AM -7:30 PM
- Thursday 8:00 AM - 3:00 PM
- Friday 7:30 AM -1:30 PM
Compensation:
- $19-$22 per hour (Based on Experience)
Requirements:
- Patient Interaction:
- Greet patients and visitors in a friendly and professional manner.
- Answer phone calls and address inquiries or direct them to the appropriate department.
- Verify patient information and insurance details.
- Appointment Management:
- Coordinate and schedule appointments based on dentist availability.
- Send appointment reminders to patients and confirm appointments.
- Handle appointment cancellations and rescheduling.
- Ensures re-care is being booked.
- Follows up with patients on unscheduled treatment plans.
- Administrative Tasks:
- Maintain accurate patient records and update information as needed.
- Handle patient registration and check-in/check-out processes.
- Collect and record payments for services rendered.
- Oversees and participates in collections of aged receivables.
- Team Coordination:
- Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care.
Qualifications:
- Proven experience in a front desk or administrative role, preferably in a dental office.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Knowledge of dental terminology, procedures, and insurance processes.
- Proficient in using dental office software and general office applications.
- High school diploma or equivalent.
Physical Requirements:
- Must be able to lift up to 15-30 pounds at time.
Benefits:
- Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.
- Full-time employees are eligible for paid time off and holiday pay.
- Part-time employees working 16+ hours per week are eligible for paid time off.
- All employees may participate in our 401(k) retirement savings plan, which includes a company match.
Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
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