Icelandic speaking Tech Support role for big search engine in Athens Greece - Full-time

Join the innovative team at Patrique Mercier Recruitment ES as we seek passionate Icelandic-speaking individuals for a tech support role at a major search engine company in the vibrant city of Athens, Greece! This position is perfect for those who enjoy technology and are committed to providing exceptional customer service. In this role, you will assist Icelandic-speaking users with their technical inquiries, ensuring they receive the support they need for an optimal search engine experience. Discover the beauty of Athens while furthering your career in the tech industry with an internationally recognized brand!

Your Responsibilities

• Provide outstanding technical support to Icelandic-speaking clients via phone, email, and chat.
• Resolve various technical issues related to search engine functionality and accounts.
• Guide users on the best practices for utilizing the search engine’s features and tools.
• Document customer interactions and maintain a detailed log of issues and resolutions.
• Collaborate with team members to promote continuous improvement in service delivery.
• Engage in ongoing training to stay informed about the latest product updates and tools.

Requirements

• Fluency in Icelandic (both written and spoken) is a requirement.
• Strong ability to analyze and solve technical problems.
• Previous experience in tech support for digital products or services is a plus.
• Excellent communication skills and a customer-centric approach.
• A collaborative team player with a positive attitude.
• Readiness to relocate to Athens, Greece; relocation assistance is available.
• A keen interest in technology and digital media is essential.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package ( flight, transfer and 2 weeks in an hotel )
• Free Greek Lessons, discounts and other perks