Logistics Coordinator - $50,000 Annually - Now Hiring

515 Industrial Blvd., Kearneysville, WV 25430

Randox Laboratories are a global leader in the in vitro diagnostics industry, based in the UK. At Randox we continue to develop disruptive innovations in clinical diagnostics, toxicology and food diagnostics, globally. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Logistics Coordinator at our US HQ, in Kearneysville, WV.

What does the logistics team do?

Our US logistics team are responsible for receiving customer orders from our HQ in the UK and ensuring they reach the customer. This involves constant communication with the customer while also preparing the relevant documents to accompany the shipment/courier to ensure there are no issues. An exciting, fast-paced department who pride ourselves on attention to detail and customer service.

Location: Randox Laboratories, 515 Industrial Blvd, Kearneysville, WV 25430, United States.

Contract Offered: Full-time, Permanent

Working Hours / Shifts: 40 hours per week, 8:30am to 5:00pm, Monday to Friday.

What does this role involve?

This role is responsible for ensuring all customers orders are fulfilled efficiently, whilst providing a high level of customer service at all times. The main duties of the role are:

• Acknowledge and process all orders the same day they are received
• The dispatch of all orders the same day (if received before the office cutoff time)
• Advise customers when an order has been dispatched, providing all necessary shipping information
• Daily monitoring of open orders
• Management of Book42 shipments and monitoring track numbers
• Supply dispatch date information to customers on products not available from their order
• Acknowledge and answer all customer queries on the same day they are received
• Prepare, send and follow up on Proforma Invoices, as required
• Completing all order documentation
• Maintaining customer pricing and special instructions as necessary
• Ensure credit control procedures are followed for all orders
• Receipt of goods and ensuring they are stored in the correct location and conditions
• Maintain adequate stock levels of products and packaging materials
• Conduct weekly cycle / stock counts
• Order stock from HQ, advising of any special requirements
• Monitoring and recording of temperature readings for all storage areas
• Submit daily, weekly and monthly reports to management as required
• Provide assistance in other departments when required. 
• Assist in the training of logistics staff

Who can apply?

Essential criteria:

• High school level competency in Math
• Competent in the use of Microsoft Office, Excel and Outlook
• Strong English communication skills, both written and verbal.
• Administrative skills such as typing, filing and record keeping

Desirable:

• Experience with warehouse or stock management.
• Experience with international shipping.
• Experience with dry ice shipments.
• Pervious dispatch experience.
• Previous administration experience.
• Multilingual.
• Previous experience in a similar role/environment.
• Knowledge of SAP.

This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.

About Randox:

An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the center of the UK’s National COVID Testing Program throughout the pandemic. In early 2020, Randox recognized the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Program and private clients alike. 

Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment and skill of our workforce, which continue to grow exponentially.

Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high caliber applicants with scientific, engineering, software, and broader business skills – including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions.

Randox Laboratories Limited is an Equal Opportunities Employer.