Sales Leader

h2Overview/h2 pstrongAbout PHOENIX /strong/p p /p pPHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com./p p /p pstrongAbout Express/strong/p p /p pExpress is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you./p p /p pThe Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app./p h2Store Name/h2National Harbor h2Responsibilities/h2 pstrongExpress is seeking a Retail Sales Leader to join our team./strongstrong /strong /p p /p pThe Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.   /p p /p pstrongKey Responsibilities /strong/p ul liAssist in developing and motivating associates to maximize sales potential/li liProvide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards./li liPartner with Store Management to provide feedback on associate performance./li liAssist in training associates on store operations, product, policy, and procedures./li liExecute action plans that optimize results/li liExecute all aspects of daily store operations./li liEnsure appropriate associate coverage to create a great customer experience./li liOversee and authorize the checkout experience./li liAssist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store./li liMonitor and analyzes the customer service provided by team members./li liBuild an effective schedule with the right associate in the right place at the right time./li liPromote and support an environment focused on delivering great in-store customer experiences./li liEffectively resolves customer service issues to a positive outcome./li liLead and models our customer experience model./li liDisplay expert knowledge of product, company policies, promotions, loyalty programs./li liProvide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc./li liOther essential functions may occur as directed by your supervisor./li /ul pstrongRequired Experience Qualifications /strong/p ul liEducation: High School or Equivalent /li liYears of Experience: 1 /li liProficient in use of technology (iPad, registers) /li liMeets defined availability criteria, including nights, weekends and non-business hours /li liMeets physical requirements /li /ul pstrongCritical Skills Attributes/strong/p ul liPrevious retail experience preferred/li liAbility to effectively communicate with customers, peers and supervisors/li liDemonstrated sales accountability/li liDemonstrated collaborative skills and ability to work well with a team./li liAbility to multitask and handle multiple customers and/or processes at once./li /ul pstrongBenefits and Compensation /strong /p p /p pPHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including: /p ul liMedical, pharmacy, dental and vision coverage /li li401(k) and Roth 401(k) with Company match /li liMerchandise discount /li liPaid Time Off /li liParental leave for new moms and dads /li /ul p /p pFor part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more./p p /p pAdditionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. /p p /p pPart-time associates are also eligible to receive an Express merchandise discount, participate in our Learn Earn incentive program, and choose voluntary benefits through YouDecide./p p /p pActual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate./p h2Pay Range/h2$16.00 - $22.40 per hour h2Closing/h2 pIf you would like to know more about the California Consumer Privacy Act click here./p p /p pAn equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information./p p /p pstrongNotification to Agencies/strong: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement uand/u approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made./p