Service Line Registrar

div class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"span lang="EN-US" class="TextRun SCXW245945036 BCX8" style="color:rgb( 33 , 33 , 33 );font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you./spanspan class="NormalTextRun SCXW245945036 BCX8" Care to talk?/span/spanspan class="EOP SCXW245945036 BCX8" style="font-size:11pt;color:rgb( 33 , 33 , 33 )" /span/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"span lang="EN-US" class="TextRun SCXW245945036 BCX8" style="color:rgb( 33 , 33 , 33 );font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8" /span/spanspan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-weight:400;background-color:transparent;font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, a/spanspan class="NormalTextRun SCXW245945036 BCX8"s well as/spanspan class="NormalTextRun SCXW245945036 BCX8" /spanspan class="NormalTextRun SCXW245945036 BCX8"stand/spanspan class="NormalTextRun SCXW245945036 BCX8"-alone /spanspan class="NormalTextRun SCXW245945036 BCX8"Emergency Department in/spanspan class="NormalTextRun SCXW245945036 BCX8" Smyrna and a hybrid E/spanspan class="NormalTextRun SCXW245945036 BCX8"mergency Department and /spanspan class="NormalTextRun SCXW245945036 BCX8"Urgent Care in Milton/spanspan class="NormalTextRun SCXW245945036 BCX8"./spanspan class="NormalTextRun SCXW245945036 BCX8" /spanspan class="NormalTextRun SCXW245945036 BCX8" /spanspan class="NormalTextRun SCXW245945036 BCX8"We offer various practice settings throughout Kent and Sussex Counties. /spanspan class="NormalTextRun SCXW245945036 BCX8"Bayhealth Medical Center Kent Campus is /spanspan class="NormalTextRun SCXW245945036 BCX8"90 minutes/spanspan class="NormalTextRun SCXW245945036 BCX8" from Philadelphia, Washington, /spanspan class="NormalTextRun SCXW245945036 BCX8"DC/spanspan class="NormalTextRun SCXW245945036 BCX8" and Baltimore/spanspan class="NormalTextRun SCXW245945036 BCX8"./spanspan class="NormalTextRun SCXW245945036 BCX8" /spanspan class="NormalTextRun SCXW245945036 BCX8"Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!/span/spanspan class="EOP SCXW245945036 BCX8" style="font-weight:400;background-color:transparent;font-size:11pt" /span/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"span lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"Bayhealth Medical Center offers/spanspan class="NormalTextRun SCXW245945036 BCX8" a/spanspan class="NormalTextRun SCXW245945036 BCX8" competitive salary and comprehensive benefits package /span/spanspan style="font-size:14.6667px;background-color:transparent"(for eligible positions)/spanspan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-weight:400;background-color:transparent;font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8" including:/span/spanspan class="EOP SCXW245945036 BCX8" style="font-weight:400;background-color:transparent;font-size:11pt" /span/pp class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/pullispan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"Generous /spanspan class="NormalTextRun SCXW245945036 BCX8"Paid Time Off and Paid Holidays/span/spanspan class="EOP SCXW245945036 BCX8" style="font-size:11pt" /span/lilispan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"Matching 401(k)/403(b) Plans/span/spanspan class="EOP SCXW245945036 BCX8" style="font-size:11pt" /span/lilispan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"Excellent Health, Dental, /spanspan class="NormalTextRun SCXW245945036 BCX8"and Vision/span/spanspan class="EOP SCXW245945036 BCX8" style="font-size:11pt" /span/lilispan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"Disability and Life Insurance options/span/spanspan class="EOP SCXW245945036 BCX8" style="font-size:11pt" /span/lilispan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"On Site Child Care/span/spanspan class="EOP SCXW245945036 BCX8" style="font-size:11pt" /span/lilispan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"Educational Reimbursement/span/spanspan class="EOP SCXW245945036 BCX8" style="font-size:11pt" /span/lilispan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"Health Care and Dependent Care Flex Spending Accounts/span/spanspan class="EOP SCXW245945036 BCX8" style="font-size:11pt" /span/lilispan lang="EN-US" class="TextRun Highlight SCXW245945036 BCX8" style="font-size:11pt"span class="NormalTextRun SCXW245945036 BCX8"Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!/span/spanspan class="EOP SCXW245945036 BCX8" style="font-size:11pt" /span/li/ul/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divdiv class="OutlineElement Ltr SCXW245945036 BCX8" style="font-size:12px"p class="Paragraph SCXW245945036 BCX8"/p/divpubLocation:  Kent Campus Hospital/b/u/ppubStatus:/b /uFull Time 80 Hours/ppbuShift:/u/b  Days/ppbuSALARY RANGE:/u/b 17.40 - 26.10HOURLYbr //ppubGeneral Summary:/b/u/ppThe Registrar collects accurate demographic and financial information critical to the success of the hospital’s reimbursement, while maintaining compliance with applicable regulatory requirements including, but not limited to: CMS, Joint Commission, HIPAA and EMTALA. Must have working knowledge of medical insurance and be able to articulate information in a clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel and physicians. Orders tests and assigns the preliminary procedure codes. May also assist the supervisor with reports and other designated projects or assignments. EMTALA #61; Emergency Medical Treatment amp; Labor Actbr //ppubResponsibilities:/b/u/pp1. Identifies the patient using two factor identification. Complies with EMTALA regulation when creating the quick registration account. br /2. Timely and precise completion of each registration, following all department processes and procedures. Must verify that all demographic and insurance information is accurate; utilizes Epic, payer websites or telephone for insurance verification. . Completes assigned work queues to resolve errors and communicates error trends to management. Obtain current copies of insurance cards and photo identification. As appropriate, completes Medicare Secondary Payer questionnaire without errors to support compliance with CMS policies. Advanced Beneficiary process must be completed accurately when appropriate based on pre-established guidelines.br /3. Ensure all pre-authorizations are obtained prior to service, as applicable. Notify supervisor of any insurance authorization issues.br /4. Ensure all diagnosis codes and procedure codes are entered correctly.br /5. Perform point of service collections. Responsible for meeting monthly collection goals, having financial conversations with patients as it relates to their copays, deductibles and coinsurance amounts. Follows cash drawer balancing procedure, as appropriate, reconciles payments against deposit totals. br /6. Scheduling (as applicable) – may need to schedule appointments, following procedures and protocols. Assist patients with referral needs in obtaining additional appointments with specialists, and insurance approval authorization for additional visits. br /7. Patient flow (as applicable) - maintain efficient patient flow in the registration and check-in process. Accurately complete reception duties in accordance with policies.br /8. Completes the reschedule work queue, new patient referral workque, outgoing referrals and testing. br /9. Emergency Departments Follows protocol for Trauma and Anonymous patient workflows. Follows the Mark for Merge process when duplicate accounts are identified or created at the time of registration. Lead shift change communication properly handing off in process registrations. Communicates status of Trauma and Anonymous patient registrations br /10. Responds to disaster and mass casualty situations following disaster procedures, including the registration process for unidentified patients, using the patient tracking log and registering patients with disaster tags. At Smyrna, perform modified duties of the ED Unit Secretary communicating alerts to the respective providers and transportation servicesbr /11. All other duties as assigned within the scope and range of job responsibilities.br /br //ppubRequired Education, Credential(s) and Experience:/b/u/pulliEducation: High School Diploma or GEDbr /; br /; br //liliCredential(s): None Requiredbr /; br //liliExperience:  Required: One year in a customer service role. Preferred: Previous experience in a medical office setting./li/ulpubPreferred Education, Credential(s) and Experience:/b/u/pulliEducation:  Associate Degreebr /Associate Degreebr / Businessbr /Related fieldbr / br /br //liliCredential(s):  Certified Healthcare Access Associatebr / br //liliExperience: /li/ulp style="color:rgb( 83 , 83 , 83 );font-size:10pt"To view a full list of all open position at Bayhealth, please visit: /pp style="color:rgb( 83 , 83 , 83 );font-size:10pt"a href="https://apply.bayhealth.org/join/" class="hyperlink has-tooltip" target="_blank" style="color:rgb( 65 , 108 , 142 );font-weight:inherit;font-style:inherit" rel="noopener noreferrer"https://apply.bayhealth.org/join//a/pbr class="Apple-interchange-newline" /