Quality Supervisor

Description ESSENTIAL DUTIES AND RESPONSIBILITIES + Responds to customers on non-conformance and quality matters + Oversees process improvements related to quality + Ensures product conformance + Reviews documents for conformance + Conducts product inspections + Maintains quality performance metrics + Assists with management of nonconformance’s + Conducts supplier assessments and reviews + Maintains calibration system + Supports sales department with technical needs and customer services + Performs customer regulatory activities EDUCATION REQUIREMENTS + Four-year college degree is preferred, ideally with experience in manufacturing or metals distribution quality, or equivalent combination of education and experience KNOWLEDGE AND SKILLS + Knowledge of steel products and processes + Knowledge of ISO 9001 and AS9100 Quality Management Systems + Understanding of Six Sigma and Lean manufacturing tools + Strong analytical aptitude and reporting skills + Excellent verbal and written communication skills + Ability to multi-task with an emphasis on event management + Goal-oriented and the ability to manage multiple projects paying particular attention to detail. + Ability to work with a variety of teams (including the shop floor, sales and purchasing) SUPERVISION/SUPPORT + Lead a team of Quality technicians and support staff + Assist with customer quality system requests and approvals + Assist with the quality orientation for new employees + Support sales with certification and compliance requests + Support operations and production with order and material technical needs SPECIFICATIONS + Maintain AMS/UPM specification spreadsheet used to verify the compliance of mill test reports + Perform periodic specification revision check for updates EQUIPMENT + Oversee the inspection and measuring of test equipment + Maintain identification of the testing equipment and documentation providing traceability and calibration frequency SUPPLIERS + Initiate and maintain the ongoing assessment and approval of subcontractors + Perform periodic audits of suppliers and subcontractors CUSTOMER AND REGULATORY SPECIFIC ACTIVITIES + Oversees and coordinates customer approval and certification, and management of testing + Responsible for administration of supplier release program + Assist as needed with compliance audits + Complete and respond to customer survey requests + Maintain all functions as the y relate to customer DSQR program. Includes maintaining applicable logs, supporting audits, preparing bar codes, inspections, and preparing first articles reports + Assist as needed with customer and regulatory audits OTHER + Maintain a full understanding of United Performance Metals' Quality Manual, Operating Procedures, and Work Instructions: How they relate to AMS, ASTM, AISI, AS9100 and ISO-9001 Requirements + Continued education and training of metals applications, industry requirements, and customer focus activities + General housekeeping in accordance with the quality expectations + Assist as needed with internal audits + Maintain customer property within established procedures + Maintain and report on shelf life sensitive items that are maintained in inventory to insure the products are not expired beyond use + Duties as assigned by manager QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Four year degree and 5-8 years manufacturing/distribution quality experience, 2+ years of which should be in a leadership role. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Supplier required certificates – i.e., GE DSQR, PWA SDRA Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.