Loss Prevention Analyst (Store Support Center, Overland Park, KS) - Now Hiring

About Ace Retail Group

Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

Job Title:                   Loss Prevention Analyst
Department:            Loss Prevention                 
Reports To:              Manager, Loss Prevention Operations
Exemption Status:  Non-Exempt (Hourly)
                       
About Ace Retail Group
Ace Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. As one of the largest hardware retailers in the United States, ARG operates more than 250 neighborhood stores nationwide and maintains two headquarters in Overland Park, Kansas, and Farmington Hills, Michigan.
With roots dating back over a century, ARG’s success is driven by its people. What truly sets us apart in the industry is our commitment to hiring and developing individuals who are passionate about personal and professional growth and who want to be part of a company built on strong, enduring Core Values:
Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork

General Job Summary
This position is responsible for providing Best in Class support of Loss Prevention Department operations including department communications, vendor relationships (alarm- access control codes/call lists), identifying and investigating internal and external fraud, utilizing exception reporting software, and incident database software, communication with law enforcement, monthly, quarterly and annual data analytics reporting and root cause analysis of inventory shrink trends. Additional administrative duties and projects as assigned.

Essential Duties & Responsibilities
•    Identify, investigate, and resolve internal and external theft and fraud in a timely manner using Loss Prevention Department tools (i.e., POS exception reporting and remote video review).
•    Utilize the Loss Prevention department case management system to track investigations to completion.
•    Perform data analyzation to identify trends and create reporting.
•    Collaborates and communicates with districts and store teams on current investigation trends. 
•    Support Regional Loss Prevention Managers, Risk Management and store teams as needed.
•    Share key learnings with business partners to support a strategic approach to loss mitigation. 
•    Perform other related duties and special projects as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
o    WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
o    EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
o    LOVE – Love the people, love the work and love the results.
o    INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
o    GRATITUDE – We recognize that we are blessed to be in the business of serving others.
o    HUMILITY – We strive for greatness with a humble, modest and respectful attitude.
o    TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace. 

Minimum Qualifications, Requirements and Skills
•    Postsecondary education preferred or equivalent work experience
•    Demonstrated expertise in Microsoft Word, Excel, and MS Office Applications
•    Strong analytical and communication skills
•    Climbing, lifting (up to 25lbs), standing and walking
•    This position does not require routine travel
•    This position will be based out of our Store Support Center in Overland Park, KS.
 

Compensation Details

$35000 per year

For a full list of benefits and open positions, please visit us at:

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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.