Social Care Navigator (SCN) - Now Hiring

Join a premier organization dedicated to Creating Community and having opportunities every day for people that matter. HDSW is Westchester County community-based not-for-profit, having been involved in the evolution of community-based direct-care services for vulnerable populations in New York State since 1968. In today’s ever-changing health care marketplace, HDSW offers person-centered, trauma-informed, culturally competent services to over 3000 people each year, through a unique blend of innovative inter-related programs.

At HDSW What Matters To You, Matters To Us! We are seeking a Social Care Navigator to help individuals access community resources, benefits, and services that improve health outcomes and support independence.

Position Overview:

At HDSW the Social Care Navigator (SCN) works directly with individuals to identify needs, and social support that promote stability, wellness, and independence. This role bridges the gap between clients and the complex social service systems

💼 Key Responsibilities:

• Conduct person-centered, strengths-based assessments to identify needs related to housing, food access, nutrition and transportation

• Facilitate referrals and warm handoffs to partnering agencies

• Ensure continuity of care and follow up on referrals

• Track client progress and document services

• Educate clients about available benefits and rights

• Complete all documentation in accordance with OMH, DOH, HUD and HDSW standards.

• Track outcomes and service utilization for reporting

🎓 Education & Experience Requirements:

·        Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, Public Health, or a related field with 2+ years of experience in case management, peer support, care coordination, or social service navigation OR associate degree with 4+ years of experience in case management, peer support, care coordination, or social service navigation

🧩 Required Skills and Qualifications:

Valid driver’s license required  

• Bi-lingual English and Spanish a plus

• NYS Justice Center Criminal History Background Check clearance required

• NYS Office of Children and Family Services for instances of child abuse and/or neglect clearance required.

• Must be legally eligible to work in the United States.

Skills & Competencies

• Strong communication, engagement and motivational interviewing skills

• Ability to work effectively with diverse populations

• Excellent organization, time management, and follow-through

• Knowledge of social service systems and community resources

• Familiarity with UNITEUS or similar EHR systems

Salary Range: $23.07- $24.03 per hour

Sign on Bonus: $3000 paid out over first year of satisfactory employment

Benefits:

• Medical, dental, and vision insurance

• 401k retirement benefits with employer matching at one year of employment up to 2%

• Paid time off including holidays, Vacation, Personal and Sick

• Life & disability insurance

• Aflac

• US Alliance Credit Union

• Tuition Reimbursement

HDSW is an Equal Opportunity Employer

📩 How to Apply: Submit your resume and cover letter via email to jcruz@hdsw.org
Include “Social Care Navigator – HDSW” in the subject line.

Compensation details: 23.07-24.03 Hourly Wage

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