Ambulatory Care Administrative Supervisor

#48XAdminsupport

The Ambulatory Care Administrative Supervisor oversees the daily administrative operations of assigned ambulatory clinics to ensure efficient, high-quality patient care and service delivery. This role manages clinic operations in alignment with federal, state, and organizational policies, standards, and regulations.
The Surgery Clinic provides operational oversight of staff across five locations and leads care coordination and administrative functions that support more than nine surgical service lines. In this role, the supervisor supports these operations by coordinating clinic activities, optimizing workflows, and ensuring consistent administrative practices across sites.
Additional responsibilities include supervising administrative staff, supporting operational workflows, assisting with fiscal management and program planning, and implementing process improvements that enhance patient access and service quality. The supervisor partners closely with clinical and operational leadership to maintain regulatory compliance and support efficient, patient-centered care delivery across the ambulatory surgery clinics.

The Surgery Clinic provides operational oversight for staff across five locations and leads care coordination and administrative functions supporting over nine surgical service lines.

Apply By Date: May 1, 2026, at 11:59 PM

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree and/or equivalent experience/training
• Minimum of three years of experience in an ambulatory clinic setting
• Demonstrated ability to work independently with minimal direction
• Demonstrated decision making skills reflecting the ability to supervise a defined unit of staff
• Ability to represent the assigned unit as a subject matter expert and resource for staff
• Problem solving skills to independently define issues, create viable solutions, and exercise delegated authority to resolve problems promptly and satisfactorily
• Ability to seek appropriate assistance when limits of delegated authority are reached
• Interpersonal skills to establish and maintain effective working relationships with coworkers
• Ability to interact with patients and the public with patience, courtesy, and professionalism, both in person and by telephone
• Ability to effectively respond to individuals who may be angry or upset
• Ability to project a professional, service oriented attitude and instill this attitude in staff
• Ability to communicate effectively, both orally and in writing, with staff, patients, and providers at all levels
• Organizational skills to prioritize, coordinate, and direct multiple concurrent assignments efficiently
• Ability to adjust to changing workloads, shifting assignments, and the pressures of increased volume or deadlines
• Ability to set work priorities within established guidelines and respond flexibly to changing demands
• Ability to maintain work effectiveness in a high volume patient care setting with frequent interruptions
• Ability to efficiently use computer system applications required for this position, including email, spreadsheets, word processing, and medical office management systems (e.g., scheduling, template maintenance, demographic and insurance maintenance)
• Administrative skills to oversee daily office operations, participate in developing policies, procedures, and systems, and address facility, equipment, and supply needs
• Typing skills sufficient for timely and accurate data entry and document production
• Writing skills using proper grammar, spelling, and punctuation to compose clear, concise, and easy to understand messages and routine correspondence
• Bookkeeping skills sufficient to maintain accurate patient financial records, prepare financial reports, balance the cash box, and prepare deposits
• Filing skills to maintain logs and files in alphabetical, chronological, and/or numerical order so they remain current and easily retrievable
• Knowledge of medical office practices and protocols, including medical terminology, appointment scheduling, medical records, insurance verification, cashiering, and billing procedures
• Knowledge of all laws, regulations, and guidelines governing medical records, including confidentiality, privacy, disclosure rules, and HIPAA requirements
• Knowledge of healthcare insurance systems (e.g., Medi Cal, Medicare, HMO, PPO, fee for service, county programs, workers' compensation) sufficient to obtain and track authorizations, schedule patients, process referrals, coordinate hospital services, complete billing documentation, and explain coverage provisions to patients
• Knowledge of ICD 9, CPT, and HCPCS coding sufficient to identify services performed, including diagnoses, procedures, and supplies

Preferred Qualifications

• Minimum of 6 months of experience in Operating Room (OR) scheduling, and obtaining Operating Room (OR) authorizations
• Minimum of 6 months of experience with Epic Reporting
• Experience as a PSR Lead or PSR Supervisor
• Skills to interview applicants using effective screening techniques
• Knowledge of standard hiring protocols
• Ability to objectively and constructively evaluate employee performance based on job descriptions, performance standards, and established goals
• Ability to train and supervise staff, provide conflict resolution, and administer disciplinary action as needed
• Ability to initiate and follow through with corrective action up to and including dismissal
• Ability to understand human motivation and needs to encourage employee development and initiative
• Ability to understand and follow industry process improvement methods to identify, plan, implement, and measure outcomes

Key Responsibilities

• 35% - Staff Supervison
• 25% - Coordination of Daily Operations
• 25% - Additional Job Functions
• 15% - Computer System Operations

Department Overview

The department encompasses a wide array of surgical divisions, offering comprehensive services for both routine and highly complex surgical needs. These include, but are not limited to: general and acute care surgery; bariatric & metabolic surgery; cardiac and cardiothoracic surgery; colorectal surgery; oncologic (cancer) surgery related to clinic's services; plastic and reconstructive surgery; trauma, acute care, and surgical critical care; and minimally invasive and robotic-assisted surgery.

POSITION INFORMATION

• Salary or Pay Range: $2,666.40 - $4,758.40
• Salary Frequency: Bi-weekly
• Salary Grade: 21
• UC Job Title: AMBUL CARE ADMSTN SUPV 1
• UC Job Code: 004172
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100% Full-time
• Shift (Work Schedule): 8 AM-5 PM
• Location: 48X, Sacramento, CA
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy or and our .
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: .

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours