Senior Epic Grand Central Systems Analyst

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

POSITION SUMMARY:

The Epic Grand Central Systems Analyst is responsible forthedevelopment, configuration, continuousimprovementand support forhospital system applications, primarilytheEpic GrandCentral application.The analystwillroutinely perform in-depth analysis of workflows, data,and technical documentsassociated with theapplication area.The analystwill design, build, test,installandmaintainsolutionsrelated to assigned applications.

• Translate best practices inGrand Centralinto application and workflow designs.
• Analyzesapplicationrelease notes and technical specsto identify impact and opportunities;plansand executeson new functionality inupgrades.
• Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.
• Provides ongoinganalysis, technical and functional support for systems throughout the organization.
• Independently managesassigned project tasks to remain on track with timelines;proactively communicates risks,delays andissues.
• Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and deliversdifficult/sensitive information tactfully.
• Represents application areain operational meetingsat corporate, service line and facility levels.
• Mentorsteammates in application design and support.
• Leads testing efforts and ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Participates in business continuity planning and assists with the development of disaster recovery measures.
• Participates in after-hours supportOn-Callrotation.
• 25-35% travel to Nashville required

Education & Experience:

• BA/BS degree or equivalent.
• 4+years of experience in applicable business area (clinical, operational or IT systems support).
• Experience in data analysis and report generation withGrand Central patient movementmetrics.
• Grand Central Certification, Cogito Certification
• 3+years of experience working within Information Technology implementing and supporting applications preferred.
• Experience working in a healthcare environment, particularlywithin enterprise capacity command centers preferred.
• Experiencewithregulatory reportingandregulatory requirements in applicable clinical area preferred.

Knowledge, Skills & Abilities:

• Knowledge ofASAP, Op Time, Orders, Clin Doc, RadiantandBeakerbest practices.
• Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.
• Strong understanding in the areas of application technology and system design.
• Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
• Excellent oral and written communication skills.

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