Operations & Marketing Assistant

Deep Reflection, Inc. and HomeTownDepot are growing local businesses seeking a motivated and professional Business Operations Assistant to support our daily operations, marketing efforts, and customer relations.

This position is ideal for a self-starter who enjoys working with people, technology, and business operations. The right candidate will have the opportunity to gain hands-on experience in business management, marketing, accounting, and sales support.

Marketing & Social Media

• Manage company social media accounts (Facebook, Instagram, X, Nextdoor, etc.)
• Promote products, services, and company updates
• Assist with website updates and email marketing campaigns

Administrative & Operations Support

• Assist with daily office operations
• Maintain customer records and internal databases
• Track and coordinate communication with vendors and suppliers
• Support inventory tracking and product management

Accounting Support

• Enter invoices and track payments
• Assist with accounting records using Xero accounting software

Customer Service & Sales Support

• Answer phone calls and respond to customer emails
• Assist customers with orders and product questions
• Support inside sales and customer relations

• 1–2 years of relevant experience preferred (students or recent graduates welcome)
• Strong computer skills
• Familiarity with social media platforms
• Professional communication and customer service skills
• Highly organized and detail-oriented
• Self-motivated with the ability to take initiative
• Comfortable interacting with customers and vendors
• Professional appearance and positive attitude

This role provides an excellent opportunity for someone interested in gaining real-world experience in business operations, marketing, and sales within a growing company.

Required qualifications:

• Legally authorized to work in the United States
• 21+ years or older
• At least high school diploma or equivalent or higher
• Access to personal devices for work: computer
• Access to personal devices for work: smartphone - any type
• Math skills: counting cash drawer
• Math skills: calculating sales totals
• Comfortable handling customer complaints
• Able to comfortably lift 20 lbs

Preferred qualifications:

• Math skills: tracking inventory usage