Receptionist, Home Care

At Mass General Brigham Home Care, we are committed to delivering exceptional patient-centered care, and our receptionists play a vital role in ensuring every interaction reflects our mission. As a valued member of our team, you will be the welcoming face and voice of our organization-supporting patients, families, and staff with professionalism, compassion, and efficiency. The opportunity will work out of the Newton, MA office. We offer a supportive, growth-oriented environment where your skills are recognized, and your career can flourish within the broader Mass General Brigham system. What You'll Bring: * Proficiency with Microsoft Outlook and comfort navigating multiple systems. * Strong customer service skills with the ability to de-escalate calls and remain calm under pressure. * Excellent verbal and written communication abilities. * Demonstrated multi-tasking, organization, and prioritization skills. * A reputation for being responsible, reliable, and possessing a strong work ethic. * Ability to collaborate effectively with all levels of staff across the organization. What We Offer: * Per diem opportunity with as-needed weekday shifts, typically scheduled between 8:00 AM - 4:30 PM * Work based out of our Newton office * No evenings, weekends, or holidays-supporting work-life balance * A year-round role (not a seasonal or summer-only position) * A supportive, mission-driven team environment where your contributions are valued Perform general clerical and reception responsibilities. Receive and triage all incoming telephone phone calls and route them to the appropriate staff. Receive and greet visitors following sign-in procedures. Receptionist shall act as a liaison between the public and the organization.

Education
High School Diploma or Equivalent required

Experience
Receptionist experience 0-1 year preferred

Mass General Brigham Home Care serves patients from rehabilitation after illness or injury, to chronic disease management. We are dedicated to providing the highest quality specialized care designed to meet the patients' unique needs with the goal of optimizing independence and quality of life. Our clinicians are highly skilled and able to function both independently and as part of an interdisciplinary team.

Join Mass General Brigham Home Care and be part of an organization that values your contributions and invests in your future!

Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.