Quality Manager

SUMMARY: Ensures the quality and ISO compliance of products/processes and manages/coordinates the activities of employees engaged in the quality auditing of production or processing of goods. Establishes quality-control guidelines and testing procedures.

DUTIES AND RESPONSIBILITIES:

• Quality and ISO Compliance

• Ensure company's compliance to Quality & ISO standards.
• Represent the company in response to customer quality inquiries, surveys and audits.
• Cooperates with other top management personnel in formulating and establishing quality policies and quality goals.
• Coordinates functions and operations between departments and recommends solutions to problems or changes in procedures.
• Visits and confers with suppliers to assure supply chain quality.

• Product Testing and Verification

• Ensures that VPC products (new and existing) are properly verified to meet performance expectations.
• Visits and confers with customers to troubleshoot and solve quality issues.
• Manage QA testing lab equipment and testing task list.
• Communicates problems, significant issues or developments identified during quality assurance activities and provides recommended process improvements to management
• Maintains a working knowledge of government and industry quality assurance codes and standards (Rudimentary understanding- training)
• Continuous Improvement
  • Leads team in proactively improving quality systems and implementing quality improvements to meet company's quality goals (i.e. scrap $'s and PPM).
  • Champions the use of a disciplined approach to problem solving (8-D's, MBF's).
  • Drive SPC data collection and analysis for capability improvement.
  • Improve company's delivery performance, efficiency, and throughput through the utilization of Lean Principles (Value Stream Mapping, Kanban, and Product Flow).
  • Participate in QOS process to improve costs.
  • Champion the development of understanding QOS at all levels.
• Vendor Relations
  • Communicates problems, significant issues or developments identified during quality assurance activities and provides recommended process improvements to management.
  • Application of SPC software

Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises 4 employees within the Quality department.
• Indirectly supervises 4 employees within the Quality department.

QUALIFICATIONS:

• Bachelor's Degree (BA) in Engineering or technical field, and/or five to ten years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Microsoft Office Suite, internet, email, manufacturing software, database software
• Experience with Net-Insepct preferred