Front Desk Attendant - Now Hiring

Extended Job Title
Front Desk Attendant
Position Description
Performs routine manual and/or clerical work in a related area. Work may involve strenuous physical activity and/or exposure to the outdoors Work is performed under supervision and is evaluated through observation and results obtained.
Requisition ID
44458BR
Travel Required
None
Pay Grade Maximum
15.00
Major/Essential Functions

• Responsible for greeting patients and visitors warmly and professionally.
• Answer phone calls.
• Maintain confidentiality of patient information in accordance with HIPAA guidelines.
• Keep the front desk and waiting area clean, organized, and welcoming.
• Completing annual HIPPA & TTUHSC Institutional Compliance trainings.
• Other duties assigned as needed by supervisor.

  
Grant Funded?
No
Pay Grade Minimum
15.00
Pay Basis
Hourly
Schedule Details
M-F 12:00pm - 5:00pm
Work Location
Amarillo
Preferred Qualifications

Preferred Knowledge, Skills and Abilities:

• Familiarity with electronic health record (EHR) systems and appointment-scheduling software.
• Excellent verbal and written communication skills for interacting with patients and staff. Strong organizational skills with attention to detail
• Ability to maintain patient confidentiality and follow HIPAA regulations.
• Problem-solving skills to handle patient concerns or issues. Team-oriented mindset with the ability to collaborate effectively with medical staff

Position Specific Qualifications:

• Strong customer service skills with the ability to remain calm and professional.
• Experience in a medical office or similar environment preferred. Proficiency with office software and scheduling systems.
• Ability to multitask in a fast-paced environment. Reliable, professional, and patient-focused demeanor.
• Understanding of patient confidentiality and HIPAA compliance. Responsible for assisting patients and visitors in the completion of Release of Information forms.

Department
Performance Improvement Ama
Job Type
Part Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at .
Shift
Day
EEO Statement
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
Required Qualifications
Ability to read and write equivalent to completion of the 10th grade plus one year experience.
Does this position work in a research laboratory?
No
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at .
Introduction
Nationally recognized as a , TTUHSC provides much more than just a job! Enjoy excellent , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.
About TTUHSC
Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our , TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Benefits
TTUHSC is committed to creating an environment where our team members can do their best work, with programs and to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.