Restaurant/ Banquet Manager

Position Summary

VITA Italian Restaurant is seeking an experienced Catering & Restaurant Manager to join our management team in Pomona, California. This role is responsible for overseeing daily restaurant operations while managing catering and banquet events within a full-service hotel environment. The ideal candidate brings strong leadership, operational discipline, and creativity, with proven experience in hotel banquets, Italian cuisine service, and catering operations.

Skills & Requirements

Required Experience

• Minimum 5 years of experience in a similar management position within a full-service hotel
• Minimum 2 years of experience in Italian restaurant and catering management
• Minimum 3 years of Hotel Banquet Management experience (Required)
• Minimum 3 years of Restaurant & Catering Management experience (Required)

Technical & Operational Knowledge

• Thorough knowledge of MICROS, Delphi, banquet operations, AV coordination, wine and liquor service
• Strong understanding of food & beverage cost control, inventory management, and labor efficiency
• Ability to establish and enforce quality and quantity control standards
• Creative ability in setting service standards, presentation, and guest experience

Professional Competencies

• Resourceful, adaptable, and able to maintain flexibility in a fast-paced environment
• Strong communication and interpersonal skills
• Ability to maintain excellent working relationships with staff, hotel leadership, and corporate management
• Professional judgment in handling guest and staff concerns

Specific Responsibilities

Operational & Administrative Management

• Prepare daily and submit required operational paperwork, including but not limited to:
• • Staff schedules and labor forecasts
  • Payroll and employee time/edit sheets
  • Catering and room charge postings
  • Operating reports as required by management
• Maintain accurate department attendance records and training documentation

Catering, Banquet & Event Coordination

• Coordinate daily with Food & Beverage outlets, Catering & Sales, Accounting, and other hotel departments
• Attend and actively participate in BEO meetings, Resume meetings, and Staff meetings
• Plan, forecast, and coordinate all resources required for banquet and catering events, including:
• • Staffing needs
  • Equipment and operating supplies
  • AV requirements
  • Approved rentals and vendor coordination
• Ensure timely arrival, proper setup, and operational readiness for all events

Financial Control & Compliance

• Enforce all food and beverage control procedures
• Conduct and/or participate in:
• • Monthly F&B inventories
  • Banquet bar consumption reports
  • Employee bank safekeeping and proper usage
• Ensure compliance with company policies, hotel standards, and applicable regulations

Guest Service & Team Leadership

• Respond courteously and professionally to resolve guest and staff issues
• Communicate and escalate issues appropriately through the Restaurant GM, HR, and Hotel GM as needed
• Lead by example to promote professionalism, accountability, and service excellence
• Maintain a clean, safe, and organized work environment at all times

Scheduling & Availability

• Work flexible schedules including AM, PM, weekends, and holidays, as required by business needs and directed by management

Work Environment & Expectations

• Fast-paced, service-driven hotel and restaurant environment
• Requires strong multitasking, leadership presence, and decision-making skills
• Hands-on role requiring active floor management during service and events