Customer Service

SVS Group currently has a full time Customer Service position with one of our clients in the S. Phoenix near Sky Harbor Airport.

Shift is Monday - Friday 6am - 3pm.

Responsibilities include:

• Daily inbound phone calls from customer with customer service and technical questions
• Working with technicians in the field to help walk them through trouble shooting for installations
• Data entry and updating clients' accounts with resolution
• Run reports as needed for management team
• Following with clients to ensure product is working correctly

Requirements:

• 2+ years of customer service
• Inbound call center customer service
• Technically savvy with strong computer skills
• Must be able to pass background check and drug screen