HCBS Coordinator - HCBS Services

We are seeking a highly organized and compassionate Office Coordinator to support our Home and Community-Based Services (HCBS) program. This position plays a key role in maintaining daily communication with members and their families, coordinating office operations, ensuring smooth administrative workflow, making inbound/outbound calls/email daily.

The ideal candidate is professional, detail-oriented, and comfortable making frequent phone calls and sending email communications throughout the day.

Key Responsibilities

• Make daily outbound calls to members and/or members’ families
• Send and respond to emails in a timely and professional manner
• Coordinate office operations and administrative tasks
• Maintain accurate records and documentation
• Schedule appointments, intakes, and staff meetings
• Assist with HCBS program coordination and compliance tasks
• Provide excellent customer service to members, families, and staff
• Support onboarding and general office organization

Qualifications

• Previous administrative or office coordination experience preferred
• Experience in HCBS, DDD, healthcare, or social services is a strong plus
• Strong verbal and written communication skills
• Professional phone etiquette
• Highly organized with strong attention to detail
• Ability to multitask and manage time effectively
• Proficient in Microsoft Office, google workspace, and email communication
• Must be reliable, dependable, and team oriented.

Preferred Skills

• Experience working with individuals with developmental disabilities
• Bilingual is a plus

To Apply:

Please submit your resume through Indeed. Qualified applicants will be contacted for an interview.

Required Qualifications:

• Level one Fingerprint Clearance Card
• CPR/First aid
• Article 9