Customer Service Representative

Employment Type

Part-Time/Full-Time

We are a family owned garbage business located in South Plainfield, New Jersey. We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Part-Time 8:00am to 2:30pm. Full-Time 8:00am to 4:00pm. Monday through Friday

Responsibilities:

• Answer calls and handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Assisting Customers with Accounts
• Taking Payments on Customer's Accounts
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Assisting Billing with Preparation of Monthly Bills

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Compensation Range:

• $ 15.00 to $ 16.00 Hourly