Front Office Associate

Looking to impact people's creativity and transform homes and lives? Our family team has been doing that for over 55 years! Carpet & Tile Mart is a 3rd-generation family-owned AND operated flooring superstore. And with 15 stores filled with fashion-forward products, we are always looking for new family members to gain employee benefits and incentives like discounts, bonus program eligibility, paid vacation and sick time while interacting with a variety of customers in the most complete flooring superstore.

If you are ready to be a part of our 10-time award-winning family, apply today!

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IMMEDIATELY seeking TWO reliable, organized Front Office Associates to assist in daily operations and clerical tasks using a positive attitude, strong work ethic, and customer service focus.

CARPET & TILE MART -MECHANICSBURG

5103 Carlisle Pike Mechanicsburg, PA 17050

TENILLE CLARK, Store Manager

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Full-Time Sales Associates receive benefits after 90 days!!
· Medical
· Dental
· Vision
· Flexible Spending Account
· Company Paid Life Insurance
· Option to purchase additional benefits-voluntary life insurance, voluntary disability insurance, cancer care, accident care, and more.

AFTER ONE YEAR OF SERVICE-
· Paid holidays/year
· Paid Vacation
· Paid sick/personal time-if you don't use the time, you will be paid
·Company Paid Long Term and Short-Term Disability
· 401k and employer match after 1 year

Job Responsibilities:

· Handle and record payments received and/or refunded from customer transactions

· Document and update customer accounts based on interactions and orders

· Answer phones

· Create and maintain customer purchase orders

· Handle customer inquiries and complaints

· Manage installation schedules and appointments

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Job Requirements:

· Previous experience in customer service, front desk, or related fields

· Basic technology and math skills for computer use and calculations

· Capable of multi-tasking in fast-paced environments

· Professionalism with team player attitude

· Great customer service

· Excellent verbal and written communication skills

· Evenings and weekends availability

· Previous sales cashier and/or administration work a plus

We look forward to you joining the Team!