Retail Store Manager

Seeking a hard working, reliable retail store manager to manage daily store activities, inventory, billing, opening/closing, and water testing.

Position Overview

Curtis Pools & Outdoor Living is seeking a hard working, reliable Retail Store Manager to manage daily store activities, inventory, billing, opening/closing procedures, and in-store water testing services. This leadership role is responsible for overseeing all retail operations, driving sales performance, delivering exceptional customer service, and ensuring smooth day-to-day store functionality.

The ideal candidate is organized, hands-on, customer-focused, and comfortable working in a fast-paced retail environment that supports pool maintenance, supplies, equipment, and outdoor living products.

Key Responsibilities

Store Operations & Leadership

• Manage all daily store activities, including staff supervision, customer service, and operational execution.
• Oversee opening and closing procedures, including cash handling, deposits, POS reconciliation, and security protocols.
• Supervise billing processes and ensure accurate transaction processing.
• Maintain a clean, organized, and safe retail environment.
• Ensure compliance with company policies and safety standards.

Inventory Management

• Monitor and manage inventory levels to ensure proper stock availability.
• Receive shipments, restock shelves, and maintain organized back-of-house inventory.
• Conduct regular inventory audits and minimize shrinkage.
• Coordinate product ordering based on seasonal demand and sales trends.

Water Testing & Customer Support

• Perform in-store water testing for customers and accurately interpret results.
• Provide knowledgeable recommendations for chemicals, equipment, and treatment solutions.
• Educate customers on proper pool care and maintenance best practices.
• Build long-term customer relationships through trust and expert guidance.

Sales & Performance

• Drive store sales through product knowledge, upselling, and merchandising.
• Track and analyze sales metrics and implement strategies to meet or exceed targets.
• Execute promotional displays and seasonal product setups.
• Support company marketing initiatives and in-store promotions.

Team Development

• Hire, train, schedule, and mentor retail staff.
• Foster a positive, team-oriented work environment.
• Conduct performance evaluations and provide ongoing coaching.

Qualifications

Required

• 2+ years of retail management or supervisory experience.
• Strong leadership, organizational, and multitasking skills.
• Experience managing billing, cash handling, and daily financial reconciliation.
• Ability to manage inventory systems and ordering processes.
• Excellent customer service and communication skills.
• Reliable, dependable, and able to work flexible schedules including weekends during peak season.

Preferred

• Experience in pool supplies, water testing, or home improvement retail.
• Knowledge of pool chemicals, equipment, and maintenance practices.
• Experience using POS and inventory management software.

Physical Requirements

• Ability to lift up to 50 lbs (chemical buckets, equipment, merchandise).
• Ability to stand for extended periods.
• Comfortable working around pool chemicals and retail supplies.

Why Join Curtis Pools & Outdoor Living?

• Opportunity to lead a respected, community-focused business.
• Work in a growing industry with strong seasonal demand.
• Hands-on leadership role with real impact on store success.
• Supportive team environment with opportunity for advancement