Customer Service Representative
•Today
| Verified Pay check_circle | Provided by the employer$18 - $22 per hour |
|---|---|
| Hours | Full-time |
| Location | Joliet, Illinois |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$17.63
$20.00
$34.28
About this job
Job Description
Job Description
Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Schedule appointments and maintain calendar
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
Qualifications
- Knowledge of insurance products
- High school diploma/GED required, Bachelor’s degree preferred
- Excellent customer service skills
- Highly organized with strong time management skills
- Familiarity with Microsoft Office and other software applications
Nearby locations
Nearby Job Titles
Truck Driver Jobs Fast Food Preparation Worker Jobs Driver Jobs Radiologic Technologist Jobs Machinery Maintenance Worker JobsNearby Locations
Naperville, IL Jobs Aurora, IL Jobs Joliet, IL Jobs Bolingbrook, IL Jobs Illinois JobsNearby Companies
DoorDash Jobs U.S. Navy Jobs Care.com Jobs Platinum Supplemental Insurance Jobs Andy Frain Services JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1252375154 Posted: 2026-07-14 Job Title: Customer Service Representative
Your Privacy Choices