Client Experience Specialist

Are you passionate about design, architecture, and building strong client relationships?
Kriskadecor, an international leader in custom decorative solutions for high-end interiors and architecture, is looking for a dynamic and detail-oriented Client Experience Specialist / Sales Administrator to join our growing team.

This role is ideal for someone with a background in architecture, interior design, construction, or premium design product sales, who enjoys collaborating with creative professionals and contributing to a strong client experience from first contact to project completion.

What you'll Do:

• Be the first point of contact for inbound project inquiries from architects, interior designers, and contractors.

• Gather project information, guide the client through early steps, and ensure smooth handoff to technical and sales teams.

• Provide accurate and timely responses via phone and email.

• Maintain organized tracking of client interactions and leads in Salesforce.

• Partner with the sales and estimating teams to ensure all client needs are met effectively.

• Deliver exceptional service to help nurture long-term client relationships

What we're looking for:

• Experience in a client-facing role (e.g., sales support, project coordination, customer success).

• Industry knowledge in architecture, interior design, or construction is highly valued.

• Strong communication and interpersonal skills.

• Organized, detail-oriented, and able to handle multiple priorities.

• Proficiency in Microsoft Office and CRM tools (Salesforce preferred).

• Spanish language skills are a plus!

Why join Kriskadecor?

• oin a collaborative, international team known for creativity and service excellence.

• Work with top-tier design professionals across the hospitality, architecture and design.

• Contribute to iconic, custom-made design projects.

• Enjoy growth opportunities in a company that values initiative and people-first culture.