Customer Experience Specialist

We are seeking a Customer Experience Specialist to join our team!

You will be responsible for contacting our existing and potential customers for appointments.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and service
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills