Project Coordinator/Staff Assistant

Job Title:

Project Coordinator / Staff Assistant

Position Overview:

Under the general supervision of the assigned supervisor, the Project Coordinator/Staff Assistant plays a key role in supporting our Brand Counselors and maintaining strong client relationships. This role helps enhance the image and brand of our clients by ensuring smooth communication, effective coordination, and administrative excellence across all touchpoints.

Key Responsibilities:

• Client Communication:
  Promptly and professionally respond to incoming phone calls and emails from clients and factories.
• Follow-Up & Satisfaction:
  Follow up with clients regularly to ensure clear communication, address concerns, and maintain high levels of satisfaction.
• Research & Quoting:
  Assist in researching product ideas, sourcing options, and preparing accurate quotes as needed.
• Scheduling & Coordination:
  Schedule and coordinate meetings and appointments with clients and the internal sales team.
• Team Collaboration:
  Maintain clear, consistent communication with clients, factories, and internal teams to ensure deadlines and expectations are met.
• Database & CRM Management:
  Update and maintain accurate client contact information and records.
• Showroom Support:
  Assist with showroom operations including maintaining clean, organized displays and welcoming visitors. (Retail experience is a plus.)
• Other Duties:
  Support company and team goals through additional duties as assigned; including receiving in product, packing/shipping orders.

Skills & Qualifications:

• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, Access, etc.)
• 10-key proficiency is required
• Strong verbal and written communication skills
• Highly organized with excellent attention to detail
• Ability to manage multiple tasks/projects with efficiency
• Effective time management and problem-solving skills
• Team-oriented with strong collaboration skills
• Retail or showroom experience is a plus (not required)
• Availability to work Monday–Friday, 8:00 AM–5:00 PM, with occasional weekend availability as needed

What We Offer:

• Full-time, stable employment with opportunities for career growth
• Comprehensive benefits package including:
• • Health, Dental, Vision & Life
  • Paid vacation and holidays