Administrative Services Manager

ProLectric Electrical Contractors is seeking a highly organized and proactive Administrative Services Manager to support daily operations and ensure seamless coordination between our office, clients, and service technicians. This role is essential to maintaining efficiency, communication, and high-quality service delivery across all projects.

Key Responsibilities

• Coordinate with the Finance Director to manage proposals, contracts, and invoicing processes
• Serve as a primary point of contact for client inquiries, providing timely and professional communication
• Schedule service appointments and efficiently dispatch technicians to job sites
• Support field technicians by ensuring they have the information and resources needed for success
• Facilitate clear communication between clients and the service team to ensure expectations are met
• Optimize scheduling, resource allocation, and workflow to maximize productivity and efficiency
• Maintain accurate records, reports, and documentation to support operational performance

Qualifications

• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Experience with scheduling, dispatching, or operations coordination preferred
• Proficiency in Microsoft Office and/or scheduling/CRM software
• Ability to problem-solve and adapt quickly to changing priorities
• High attention to detail and commitment to accuracy

What We Offer

• Competitive salary based on experience
• Stable, full-time schedule (Monday–Friday, 8–5)
• Competitive benefits including 401k, health insurance, and paid time off