Client Care Coordinator/Office Manager
•Today
| Verified Pay check_circle | Provided by the employer$20 - $27 per hour |
|---|---|
| Hours | Full-time |
| Location | Southampton, New York |
About this job
Job Description
Job Description
Client Care Coordinator (Part-Time)
Artful Home Care, a premier private-duty home care agency in Southampton, is seeking a Client Care Coordinator to help manage client services, caregiver scheduling, and daily office operations.
This role is ideal for a highly organized professional who enjoys working with families and caregivers while ensuring exceptional client service and smooth agency operations.
Schedule
• 24-32 hours per week in the office
• Monday, Tuesday (and/or Wednesday), Thursday — 9:30 AM–5:30 PM
• On-call for scheduling changes after hours, two evenings per week
• Every other weekend on-call rotation (work from home, on call)
(Training will begin at 3 days per week. After training is completed, there is an opportunity to increase to 4 days per week, please note our office is open Monday-Thursday)
(Training will begin at 3 days per week. After training is completed, there is an opportunity to increase to 4 days per week, please note our office is open Monday-Thursday)
Key Responsibilities
- Coordinate caregiver schedules and respond to last-minute changes
- Serve as a primary contact for clients, families, and caregivers
- Manage client onboarding, documentation, and service setup
- Maintain caregiver personnel files and assist with hiring/onboarding
- Assist with billing, invoicing, and accounts receivable follow-up
- Support daily office operations and administrative functions
- Ensure compliance with company policies and care standards
Ideal Candidate
- Highly organized with excellent communication skills
- Calm and solution-oriented when handling scheduling changes
- Comfortable managing multiple priorities in a fast-paced office
- Administrative or healthcare coordination experience preferred
Learn more about our agency at www.artfulhomecare.net
To apply, please include:
- Your available start date
- Two sentences describing your experience coordinating schedules or client services
- Confirmation that you are available for after-hours scheduling calls and every other weekend
Serious inquiries only.
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