Front Desk Receptionist

Position Overview:
We’re looking for a reliable, friendly, and organized Receptionist to be the first smiling face our clients see when they walk in. This role is perfect for someone who loves dogs, enjoys helping people, and thrives in a busy environment.

Responsibilities:

• Greet customers and their pets with warmth and professionalism

• Answer phones, schedule appointments, and confirm bookings

• Manage client records and update pet information

• Handle payments and maintain accurate cash/credit transactions

• Communicate clearly with groomers about client needs and preferences

• Keep the front area clean, organized, and welcoming

• Assist with light administrative or cleaning duties as needed

Qualifications:

• Previous experience in customer service or reception (pet industry a plus)

• Comfortable around dogs of all breeds and sizes

• Strong communication and organizational skills

• Ability to multitask in a fast-paced environment

• Basic computer skills (scheduling software experience preferred)

• Positive attitude, punctuality, and team spirit are a must!

Perks:

• Fun, supportive work environment with adorable dogs every day

• Employee discounts on grooming services

• Opportunities to grow within the company