Medical/Optical Receptionist

We are seeking a friendly, detail-oriented Medical/Optical Receptionist to join our team. This position is the first point of contact for patients and is responsible for ensuring a smooth, professional experience in a healthcare. The ideal candidate has experience in patient services, scheduling, and insurance verification, with a strong ability to multitask in a fast-paced environment. May grow to full time.

Key Responsibilities:

️ Front Desk Duties:

• Greet and check in/out patients in a courteous, professional manner

• Answer phones and respond to inquiries, route calls appropriately

• Schedule and confirm patient appointments using EHR/EMR systems

Administrative Support:

• Collect and verify patient information, update records accurately

• Obtain insurance information and verify coverage

• Collect copays and balances, process payments

• Prepare and organize patient charts for the clinical team

️Requirements:

• High School Diploma or equivalent; additional training or certification a plus

• 1–2 years of receptionist experience in a medical, dental, or optical office preferred

• Knowledge of basic medical/optical terminology

• Strong communication and organizational skills

• Professional demeanor and customer service skills