Front Office Associate

Looking to impact people's creativity and transform homes and lives? Our family team has been doing that for over 50 years! Carpet & Tile Mart is a 3rd-generation family-owned AND operated flooring superstore. And with 15 stores filled with fashion-forward products, we are always looking for new family members to gain employee benefits and incentives like discounts, bonus program eligibility, paid vacation and sick time while interacting with a variety of customers in the most complete flooring superstore.

If you are ready to be a part of our 10-time award-winning family, apply today!
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LOMAX CARPET & TILE MART- THORNDALE
3205 E. LINCOLN HWY THORNDALE, PA 19372
Contact: DOMINIC DECECCO, STORE MANAGER

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Seeking a PART-TIME reliable, organized Front Office Associate to assist in daily operations and clerical tasks using a positive attitude, strong work ethic, and customer service focus. Must be able to work weekends. Part-time position for 25-30 hours per week.

Job Responsibilities:
· Handle and record payments received and/or refunded from customer transactions
· Document and update customer accounts based on interactions and orders
· Answer phones
· Create and maintain customer purchase orders
· Handle customer inquiries and complaints
· Manage installation schedules and appointments

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Job Requirements:
· MUST BE ABLE TO WORK WEEKENDS
· Previous experience in customer service, front desk, or related fields
· Basic technology and math skills for computer use and calculations
· Capable of multi-tasking in fast-paced environments
· Professionalism with team player attitude
· Great customer service
· Excellent verbal and written communication skills
· Previous sales cashier and/or administration work a plus

We look forward to you joining the Team!