Receptionist & Administrative Assistant

Receptionist & Administrative Assistant Job Summary
Overview & Objective
The role is the first point of contact for clients, vendors, and partners, supporting daily office operations, and assisting the sales and production teams for a Granite & Stone Countertops company. The ideal candidate is an organized, personable multi-tasker who can ensure a smooth and professional experience.
Key Responsibilities

• Front Desk & Customer Service: Welcome visitors, answer calls and emails, direct inquiries, provide basic information on products and services, and maintain a professional front office.
• Administrative Support: Assist with scheduling appointments (templating and installation), enter job details into the CRM, prepare and organize job files, support the sales team with drawings and quotes, and manage mail/deliveries.
• Office Coordination: Ensure smooth communication between internal teams (sales, fabrication, installation) and help track project progress.
• Customer Experience: Greet walk-in clients, guide them to salespeople, and assist with sign-ins and forms to provide a positive experience.

Qualifications & Application Requirements

• Experience in reception, administrative support, or customer service.
• Strong communication and interpersonal skills.
• Highly organized with excellent attention to detail.
• Comfortable multitasking and managing a busy front desk.
• Basic computer skills (email, scheduling, CRM or office software).
• Professional, friendly, and reliable.
• Experience in construction, design, or home improvement is a plus (training provided).
• Application Requirements: A complete application will require the submission of a Resume and a list of Job References.

Work Environment & Schedule

• On-site position at the showroom/office.
• Regular interaction with clients, contractors, and internal teams.
• Full-time schedule with consistent hours.