Senior Account Manager

Position Overview

The Senior Account Manager executes on our overall effort to maintain and grow long-term relationships and revenue with existing hospital and health-system customers. This position focuses on driving customer satisfaction, ensuring contract compliance and securing contract renewals. The Senior Account Manager is directly responsible for growing revenue generated from established accounts through promoting and cross-selling our products to all customers.

The ideal candidate is a trusted relationship builder who understands the hospital environment and can translate clinical and operational value into sustained business growth.

Key Responsibilities

• Manage and grow a defined portfolio of existing hospital and health-system accounts.
• Serve as the primary point of contact for all post-sale relationship management.
• Conduct regular business reviews and data-driven performance and information gathering discussions with customer leadership.
• Maintain accurate CRM records, account documentation, and sales forecasts.
• Cross-sell Currie’s broader product portfolio to deepen relationships and grow revenue.
• Develop and execute strategic account plans to retain business and identify new opportunities within existing contracts.
• Hold customers accountable for contract compliance, ensuring terms are met and value is delivered on both sides.
• Partner with clinical and supply-chain stakeholders to drive product adoption, patient compliance, and measurable outcomes.
• Coordinate with internal teams (Customer Service, Clinical Education, Operations) to ensure seamless implementation and support.
• Monitor competitor activity and market trends within assigned accounts, providing insights to leadership.

Qualifications

• Bachelor’s degree in Business, Healthcare, or related field (or equivalent experience).
• 5+ years of B2B or healthcare account management experience, preferably within medical devices or hospital supply.
• Demonstrated success in account retention, contract management, and upselling/cross-selling.
• Strong understanding of hospital purchasing, contracting, and supply-chain processes.
• Excellent communication, relationship-building, and negotiation skills.
• Self-motivated and organized, with the ability to manage multiple priorities across complex accounts.
• Proficiency in CRM systems and the Microsoft Office Suite.
• Willingness to travel domestically up to 40–50%.

What We Offer

• Competitive base salary ($110,000–$120,000) plus performance-based incentives
• Health, dental, and vision insurance
• Paid time off and company holidays
• Opportunity to join a growing company with a mission-driven culture focused on improving patient outcomes