Night Auditor / Guest Service Representative
•Today
| Verified Pay check_circle | Provided by the employer$16 per hour |
|---|---|
| Hours | Full-time |
| Location | 229 N 2nd Street Wilmington, North Carolina open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $3.14 per hour more than the average pay for similar jobs in your area.
$10.51
$12.86
$16.00
About this job
Job Description
Job DescriptionCompany Description
We are seeking a Night Auditor / Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Shift requires working overnight (10PM-6AM or 11PM-7AM) with open availability.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Franchise owned and managed hotel with immediate growth opportunities. Must be guest focused with "H" factor in your DNA. Hospitality is everything and working together, across the lobby or the telephone, will be our first step in ensuring guest satisfaction.
Company Description
Franchise owned and managed hotel with immediate growth opportunities. Must be guest focused with "H" factor in your DNA. Hospitality is everything and working together, across the lobby or the telephone, will be our first step in ensuring guest satisfaction.
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Full-time Jobs Part-time Jobs Seasonal Part-time Jobs Posting ID: 1252409871 Posted: 2026-06-07 Job Title: Guest Service Representative
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