Case Manager (Drop-In Center - Long Beach) - PT

Position Title:  Drop-In Center Case Manager SPA 8
Service Planning Area:  SPA 8 — Los Angeles County
Program Type:  Mental Health — Drop-In Center (DIC)
Schedule:  Saturday – Sunday | 9:00 AM – 3:00 PM
Employment Type:  Part-Time (12 hours/week)

POSITION OVERVIEW

We are seeking a compassionate and dedicated Case Manager to join our mental health services team serving Los Angeles County Service Planning Area (SPA) 8. This part-time weekend position is designed to provide consistent case management coverage at our Drop-In Center on Saturdays and Sundays, ensuring clients have access to critical support services throughout the week.

In this role, you will provide direct support and case management services to individuals experiencing mental health challenges, homelessness, and/or co-occurring disorders in a low-barrier, trauma-informed environment. The weekend drop-in center Case Manager plays a vital role in bridging care across the week, maintaining continuity of services and client stability during days when staffing is limited.

KEY RESPONSIBILITIES

• Provide on-site case management services to walk-in clients at the Drop-In Center during weekend hours

• Conduct intake assessments and develop individualized service plans for clients with mental health and/or co-occurring needs

• Connect clients to community resources including mental health treatment, substance use services, housing, benefits enrollment, and primary care

• Maintain accurate and timely case notes, documentation, and client records in compliance with agency and LA County standards

• Collaborate with weekday multidisciplinary team members including mental health clinicians, outreach workers, and peer support specialists

• Assist clients in navigating the LA County mental health system and other social service programs

• Monitor client progress and communicate updates and concerns to the weekday care team

• Respond to crisis situations and coordinate appropriate interventions

• Ensure smooth handoff of client information and urgent matters between weekend and weekday staff

• Participate in team meetings, trainings, and supervision as required

• Maintain professional boundaries while building trusting relationships with a diverse client population

QUALIFICATIONS

Required:

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field

• Minimum 1–2 years of experience in case management, mental health services, or social services

• Knowledge of LA County SPA 8 resources and social service systems

• Availability to work weekends (Saturday and Sunday, 9:00 AM – 3:00 PM) consistently

• Strong written and verbal communication skills

• Ability to work effectively with individuals experiencing mental illness, homelessness, and/or substance use disorders

• Proficiency in documentation and case management software

Preferred:

• Experience working in a Drop-In Center or low-barrier service environment

• Ability to work independently with minimal supervision during weekend hours

• CPR/First Aid certification

WORK ENVIRONMENT

This position operates in a Drop-In Center setting serving a high-need population in Long Beach, CA on weekends. Candidates must be comfortable working independently in a fast-paced, dynamic environment and be committed to a trauma-informed, client-centered approach to care. The role requires strong self-direction and the ability to manage the Drop-In Center during weekend hours while maintaining clear communication with the full weekday team. Candidates must consistently demonstrate dignity and respect toward all clients.