Computer User Support Specialist (15-1232) Lakeland
•Today
| Verified Pay check_circle | Provided by the employer$23-$25 per hour |
|---|---|
| Hours | Full-time |
| Location | Lakeland, Florida |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $5.86 per hour more than the average pay for similar jobs in your area.
$16.34
$18.14
$24.00
$29.55
About this job
Job Description
Job Description
Job Title: Computer User Support Specialist
Location: Lakeland, Florida
Organization: Florida State Guard
Position Type: Full-Time
Location: Lakeland, Florida
Organization: Florida State Guard
Position Type: Full-Time
Salary: $23-$25 per hour depending on experience
Position Summary:
The Computer User Support Specialist supports the Director of Information Technology in the daily operations of IT systems for the Florida State Guard. This role is responsible for ensuring the effective performance, maintenance, and support of computer systems, hardware, and software. The ideal candidate will provide technical assistance to users, troubleshoot issues, and help maintain a reliable and secure IT environment.
The Computer User Support Specialist supports the Director of Information Technology in the daily operations of IT systems for the Florida State Guard. This role is responsible for ensuring the effective performance, maintenance, and support of computer systems, hardware, and software. The ideal candidate will provide technical assistance to users, troubleshoot issues, and help maintain a reliable and secure IT environment.
Key Responsibilities:
- Assist the Director of IT with day-to-day IT operations and support functions
- Monitor and maintain performance of computer systems and network resources
- Perform computer diagnostics and troubleshoot hardware and software issues
- Install, configure, and maintain computer systems, operating systems, and applications
- Set up and deploy new equipment, including desktops, laptops, printers, and peripherals
- Provide technical support to end users, including resolving help desk tickets in a timely manner
- Maintain inventory and documentation of IT equipment and systems
- Perform routine maintenance and updates on IT equipment to ensure optimal performance
- Assist with system backups, security protocols, and data protection measures
- Ensure compliance with organizational IT policies and procedures
- Coordinate with vendors and service providers as needed
Qualifications:
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- Proven experience in IT support, help desk, or systems administration
- Knowledge of Windows operating systems, Microsoft Office Suite, and common business applications
- Familiarity with computer hardware, networking fundamentals, and troubleshooting techniques
- Strong problem-solving and analytical skills
- Excellent communication and customer service abilities
- Ability to work independently and as part of a team
Preferred Qualifications:
- Experience in a government, military, or public sector environment
- Relevant certifications (e.g., CompTIA A+, Network+, or similar)
- Basic knowledge of cybersecurity principles
Work Environment:
- Office and field environment supporting various Florida State Guard locations
- May require occasional travel or after-hours support
Compensation:
- Competitive salary based on experience
- Benefits in accordance with organizational policies
#HR1
Nearby locations
Nearby Job Titles
Radiologic Technologist Jobs Truck Driver Jobs Fast Food Preparation Worker Jobs Nursing Assistant Jobs Retail Supervisor JobsNearby Locations
Lakeland, FL Jobs Winter Haven, FL Jobs Plant City, FL Jobs Valrico, FL Jobs Florida JobsNearby Companies
U.S. Navy Jobs DoorDash Jobs Care.com Jobs Dollar General Jobs McDonald's JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1252459045 Posted: 2026-06-17 Job Title: Computer User Support Specialist
Your Privacy Choices