Triage Medical Assistant
•Today
| Verified Pay check_circle | Provided by the employer$21.00-$26.00 per hour |
|---|---|
| Hours | Full-time |
| Location | Tualatin, Oregon |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays about average compared to similar jobs in your area.
$19
$23.50
$28.36
About this job
Job Description
Job Description
Clinical Triage Medical Assistant
Essential Job Duties-
Requirements-
Pay:$21.00–$26.00 per hour (based on experience)
Schedule: Monday–Friday
Schedule: Monday–Friday
Hours: 8:00 a.m.–5:00 p.m.
About the Employer-
Emerald Staffing is supporting a confidential search on behalf of a wellestablished, multiprovider healthcare organization in the Portland metro area. This organization prioritizes patientcentered care, efficient clinical operations, and strong team collaboration in a fastpaced environment.
Position Summary-The Clinical Triage Medical Assistant provides frontline clinical support by addressing patient medical questions and concerns via phone systems and an electronic medical record (EMR) portal. This role serves as a primary point of contact for patients and requires strong critical thinking, documentation, and followthrough skills. The ideal candidate is attentive, compassionate, detailoriented, and comfortable managing a high volume of patient communications using a “onetouch” resolution approach whenever possible.
- Communicate professionally and compassionately with patients via phone and EMR patient portal
- Ensure clear, accurate written communication with proper grammar and punctuation for providers and staff
- Formulate symptom management responses quickly and calmly, including scheduling appointments, placing orders, and submitting prescriptions at the time of contact
- Respond to inbound patient calls and voicemails, averaging 40+ calls per day
- Prioritize and route incoming patient messages based on clinical triage needs
- Research patient records through EMR and patient portals to fully understand patient concerns
- Complete all required callbacks for patients, providers, and the clinical team
- Document all patient communications accurately and thoroughly in the medical record
- Evaluate prescription refill requests, medication effectiveness, and potential changes; submit prescriptions when appropriate
- Assist with medical records and leaverelated paperwork, including FMLA, OFLA, STD, and Oregon Paid Family Leave
- Provide additional clinical support as needed
- Perform other duties as assigned
- Recent experience as a Medical Assistant, preferably in a urology or specialty clinic setting
- Graduate of a medical assisting program or equivalent handson clinical experience
- Strong proficiency in electronic medical records with excellent documentation skills
- Solid understanding of medical terminology
- Strong verbal and written communication skills
- Ability to work independently and take initiative
- Comfortable working in a fastpaced, highvolume clinical environment
Let us know you are interested!
Taylor N
(503)-212-0007
taylor@emeraldstaffing.com
www.EmeraldStaffing.com
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1252542716 Posted: 2026-06-05 Job Title: Triage Medical Assistant
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