Student & Partner Success Associate, Corporate Work Study (CWS)

IMMEDIATE Staff Opening: Student & Partner Success Associate, Corporate Work Study (CWS)

Position Summary
In addition to being an academically rigorous high school, CRB provides all students with a unique four-year, work study experience. Corporate Work Study (CWS) is an innovative, educational, and financial model that enables students to afford a private, college-preparatory education. Students earn their way through high school, while gaining invaluable work experience to better prepare them for college and the professional workforce. All CRB students attend classes four days per week and work one full day per week in entry-level positions at leading businesses, law firms, higher education institutions, and various civic, philanthropic, and governmental entities across New York City and beyond.

The Student & Partner Success Associate works with the full Corporate Work Study Team to run a robust and efficient program for all constituents, including students and their families, CWS partners and sponsors, and the CRB community. The Student & Partner Success Associate is energetic, diligent, innovative, and instrumental in coordinating activities of CWS, focused on client relations and day-to-day operations.

Primary Responsibilities
Essential duties and responsibilities include but are not limited to:

Daily Operations - The Operations Team is responsible for client relations and day-to-day operations for this unique program that represents a core element of the schools overall college-prep curriculum. To support this, the Student & Partner Success Associate will:

• Support student professional development and programming both over the summer and throughout the school year for all students
• Manage daily morning Send Off to track attendance, notify pertinent parties of student absences, and ensure safe and effective transportation from school to workplace for Student Associates, in conjunction with chaperones
• Act as point of contact for chaperone communication
• Track and plan necessary make-up work days
• Perform site visits at Work Study partners 2x per year
• Assist coordination of job placements for students each year
• Assist tracking student progress and grades in Google Classroom and PowerSchool with support from Operations Team
• Communicate regularly with parents/guardians regarding workplace performance and expectations
• Address and enforce all CWS related school policies including discipline and dress code
• Operate under the general program hours of 8 AM - 4 PM

Account Management - CWS staff service Corporate Work Study partners by professionally and proactively communicating with Supervisors and Program Managers. The Student & Partner Success Associate will serve as a primary contact for assigned CWS accounts, providing them with information about the students, responding to inquiries, and troubleshooting as needed. To support this, the Student & Partner Success Associate will:

• Communicate regularly with Work Study stakeholders through email, telephone, and site visits to understand workplace environment and Student Associate responsibilities
• Collaborate with supervisors to identify, address, and support areas of growth for Student Associates to help student excel in the workplace
• Follow up on constructive time cards and evaluation comments with supervisors, students, and parents/guardians in a timely manner
• Assist with new supervisor orientation and ongoing training
• Ensure all procedural requirements are completed for Student Associates onboarding processes in a timely and accurate manner
• Work jointly with Operations Team to develop and lead supervisor engagement, student development, and overall program initiatives from the workplace based on supervisor feedback, timecards, site visits, and performance evaluations

Qualifications and Experience:

• Bachelors degree from an accredited college with minimum 2-3 years of working experience
• Experience working with Google Suite and Microsoft Office Suite
• Strong communication, public speaking, and presentation skills
• Ability to support various stakeholders, be proactive, and work collaboratively in a team
• Strong understanding and appreciation for the Cristo Rey mission
• Background working with people from diverse backgrounds, students of high school age, and/or managing client relationships
• Efficient in managing and following through on simultaneous tasks and projects
• Strong technical skills in database management and/or experience with Salesforce
• Prior experience in Cristo Rey schools, Teach for America, Alliance for Catholic Education, or NativityMiguel schools is a plus.

Compensation and Benefits:
Salary is commensurate with experience and benchmarked with our peer Cristo Rey Network schools. The annual salary range for this role is $55,000 - $65,000 USD. Benefits include medical, dental, and vision insurance, retirement plan, and paid vacation.

This is a year-round (12-month) position, Monday through Friday on-site at CRBHS. Occasional late and/or weekend work may be required

Application
Interested candidates should submit a resume, a cover letter that specifically addresses the responsibilities outlined above, and two professional, supervisory references to Kitoye Wariboko (she/her), Director of Operations for Corporate Work Study, at kwariboko@cristoreybrooklyn.org.