Health Plan Benefits Specialist

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

About the Role:
Join MedPOINT Management as a Health Plan Benefits Specialist, where you'll play a vital role in helping our clients navigate their health benefits. This position is perfect for someone passionate about healthcare and eager to make a positive impact in the Sherman Oaks community.

About Us:
MedPOINT Management has been a trusted partner in healthcare management for over a decade. Our clients love us for our personalized service and commitment to improving health outcomes. Join our dynamic team and discover why we are a great place to grow your career in the healthcare industry.

Responsibilities:

• Assist clients in understanding their health plan benefits and options.
• Provide exceptional customer service through phone and email communication.
• Review and process benefit inquiries and claims accurately.
• Collaborate with healthcare providers to resolve benefit-related issues.
• Maintain up-to-date knowledge of health plan policies and regulations.
• Educate clients on preventive care and wellness programs.
• Document interactions and maintain detailed records in our systems.
• Support team initiatives to enhance client satisfaction and engagement.

Requirements:

• 1-3 years of experience in health insurance or benefits administration.
• Strong understanding of health plan benefits and regulations.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Detail-oriented with strong organizational abilities.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a passion for helping others.
• Relevant certifications or licenses are a plus.

This is a remote position.