Bilingual Customer Service - Spanish
| Verified Pay check_circle | Provided by the employer$14-$17 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Brentwood, California |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$15.50
$31.69
$74.75
About this job
Job Description
Job Description
Ross Lopez - State Farm Agency, located in Brentwood, CA is currently looking for a talented, caring, professional to join our team as a Bilingual (Spanish/English) Customer Service Representative. This is a Customer Service-focused position for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
- Answer phones and greet clients
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
As an Agent Team Member, you will receive...
- Hourly pay
- Monthly & annual bonus
- Commission based on performance & results
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Compensation: $14-$17 per hour (based on experience and insurance licenses)
Requirements:
- Bilingual English/Spanish
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Nearby locations
Nearby Job Titles
Radiologic Technologist Jobs Truck Driver Jobs Nursing Assistant Jobs Retail Salesperson Jobs Retail Supervisor JobsNearby Locations
Concord, CA Jobs Walnut Creek, CA Jobs Livermore, CA Jobs Pleasanton, CA Jobs California JobsNearby Companies
U.S. Navy Jobs Care.com Jobs Copilot Careers Jobs Oakmont Management Group Jobs Babki JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1252615484 Posted: 2026-07-18 Job Title: Bilingual Customer Service
Your Privacy Choices