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Provided by the employer
Verified Pay check_circle $16 - $22.34 per hour
Hours Part-time
Location Sacramento, California

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Verified Pay check_circleProvided by the employer
This job pays $2.55 per hour more than the average pay for similar jobs in your area.

$14.86

$16.62

$19.17

$23.46


About this job

Job Description

Job Description
POSITION SUMMARY:
Delivers excellent service to all members, guests, and program participants.  Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the facility.
ESSENTIAL FUNCTIONS:
  • Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
  • Interviews and/or tours prospective members; sells memberships.
  • Builds relationships with members; helps members connect with one another and to the YMCA.
  • Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  • Applies all YMCA policies dealing with member services.
  • Handles retail item sales and towel service operations.
  • Responsible for walking through facility regularly; assisting members, attending to any minor facility cleaning needs, reporting repairs, etc.
  • All other duties as assigned by your supervisor
QUALIFICATIONS:
  • Certifications required within 30 days of hire: CPR/AED, and First Aid.
  • Excellent interpersonal and problem solving skills.
  • Ability to connect with people of diverse backgrounds.
  • Previous customer service, sales or related experience.
  • Basic knowledge of computers
BENEFITS:
  • Free Membership
  • EAP Program
  • YMCA Retirement Plan
  • Paid Sick Time
SALARY RANGE: $16.00-$22.34

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Posting ID: 1252632277 Posted: 2026-04-22 Job Title: Member Service Representative Opener