Workplace Experience Specialist - Onsite

Workplace Experience Specialist
Full-Time | On-Site

About the Role
Join a fast-paced, collaborative team focused on creating an exceptional workplace experience. You’ll help reimagine office space, support daily operations, and ensure employees and guests have everything they need for a productive, welcoming environment.

Key Responsibilities

• Conduct daily facilities checks and maintain high-quality workspace standards

• Provide front desk coverage, greet visitors, and offer concierge-level support

• Coordinate meetings, events, and internal office setups

• Act as a point of contact for workplace questions, safety, and security

• Support onboarding, internal moves, and offboarding

• Respond to Jira tickets and partner with vendors/contractors

• Maintain supplies, amenities, and common spaces

• Assist with mail, inventory, and general office operations

What You Bring

• 3+ years in customer service roles; 2+ years in facilities or workplace ops

• Strong communication and relationship-building skills

• Highly organized, detail-oriented, and proactive

• Comfortable in a fast-paced environment with lots of variety

• Ability to lift 50+ lbs and strong skills in Google Workspace

• The ability to work onsite in the heart of San Francisco M-F